Find lost photos & videos - Android - Google Support

Step 2: Find photos from apps like Facebook or Instagram. It may be in your device folders. On your Android phone or tablet, open the Google Photos app Photos . Findlostphotos&videosWhenyouturnonbackupandsync,yourphotosare storedinphotos.google.com. Learnotherwaystofindyourphotos. Important:IfyourGooglePhotosaccountisinactivefor2yearsoryou'reoveryourstoragelimit,itmayimpactyourcontent.LearnhowyourGooglestorageworks. Step1:Checkyouraccount Somephotoscanseemtodisappear becauseyou’reon adifferentaccount. OnyourAndroidphoneortablet,opentheGooglePhotosapp. SignintoyourGoogleAccount.  Atthetop,checkthatyou’resignedintotheaccountthatyoubackedupphotosto. Step2:FindphotosfromappslikeFacebookorInstagram Itmaybeinyourdevicefolders. OnyourAndroidphoneortablet,opentheGooglePhotosapp. Atthebottom,tapLibrary. Under"Photosondevice,"checkyourdevicefolders. BackupyourdevicefolderstofindphotosfromotherappsinyourPhotosview.Learnhowtobackupyourdevicefolders. Step3:Checkifyourphotoisdeleted Ifyourphotoisstillintrash,youmaybeabletogetitback.Learnhowtorestoreadeletedphoto. Ifyourphotoisintrashforover60days,thephotomaybepermanentlydeleted. Ifyouuseanotherphotoapporgallery,anddeletephotosthere,youmightdeleteyourphotobeforeGooglePhotoscanbackupyourphoto. Tryotherwaystofindyourphotos Ifyouuseadifferentgallery,buttap"Freeupspace"onGooglePhotos Important:Beforeyoudeletephotosfromyourdevice,makesureyouletGooglePhotosbackupyourphotosfirst.Learnhowtoturnonbackup. Ifyoutap“Freeupspace”onGooglePhotos,thephotoorvideomaybedeletedfromyourdevice.However,youcanfindthemintheGooglePhotosapp.Learnwhathappenswhenyoufreeupspaceonyourdevice. Checkifbackupison OnyourAndroidphoneortablet,opentheGooglePhotosapp. Makesureyou’resignedintotherightaccount. Tapyouraccountprofilephotoorinitialtofindyourbackupstatus. Ifbackupison Yourphotomaystillbeintheprocessofbackingup.Ifyourdevicesaysit’s“WaitingforWi-Fi”orthere’sanumber,itmaymeanthatyourphotoisn’tbackedupyet. Makesurethefilesizesofyourphotosorvideoscanbebackedup.Learnmoreaboutfilesizesthatcanbebackedup. Ifbackupisoff Important:Beforeyoudeletephotosfromyourdevice,makesureyouletGooglePhotosbackupyourphotosfirst.Learnhowtoturnonbackup. Ifyoudeleteaphotofromyourdevice,youmaynotbeabletorecoverit.GooglePhotosdoesn’tbackupphotosrightaway. Findanarchivedphoto Ifyoucan’tfindaphotoyoudon’tregularlyview,itmaybeinyourarchive.Learnaboutyourarchive. OnyourAndroidphoneortablet,opentheGooglePhotosapp. Makesureyou’resignedintotherightaccount. Atthebottom,tapLibrary Archive. Searchforaphotoorvideo Important:Makesurebackupandsyncison.Youcanonlysearchforbacked-upphotos.Learnhowtoturnonbackup. Searchforaphotoorvideo Searchfortherightdatesorkeywordstofindalostphotoorvideo.Sometimes,whenyouscanordownloadaphotofromadevicewiththewrongdateandtimesettings,thetimestampisdifferent.Learnhowtochangetimestampsonphotos. Tofindarecentlyaddedphotoorvideo:  OnyourAndroidphoneortablet,opentheGooglePhotosapp . SignintoyourGoogleAccount.  Atthebottom,tapSearch. Type RecentlyAdded.  Browseyourrecentlyaddeditems.  Ifyouritemisn'tinRecentlyAdded,youcansearchforaperson,place,orobjectinthephoto: OnyourAndroidphoneortablet,opentheGooglePhotosapp. Atthebottom,tapSearchandtypewhatyouwanttofind,like“dogs,”“NewYorkCity,”orifyoutagyourphotos,someone’sname. Ifyoucan’tfindaphotowithsearch,tryto: Searchwithadifferentkeyword. Searchagainin3—5days.Itcantakeawhileforphotostobesearchable. Wasthishelpful?Howcanweimproveit?YesNoSubmitAndroidComputeriPhone&iPadMoretrueHelpSendfeedbackoraskaquestionFindlostphotos&videosMyphotosaren'tbackingupGetMoreStorage.MorestorageacrossGoogleDrive,GmailandGooglePhotosforyouandyourfamily.AccesstoGoogleexperts.Familysharingoption.Expandedstorage.SearchClearsearchClosesearchGoogleappsMainmenuSearchHelpCentertrue105394false