Twitter Direct Message FAQ – DMs

Direct Message FAQs ... Regardless of your Tweet privacy settings (i.e. whether your Tweets are protected or not protected), your account will be able to ... Skiptomaincontent HelpCenter DirectMessageFAQs Lookingforanoverview?ReadaboutDirectMessages,includinghowtosendandmanageyourmessages. Myaccountisprotected.WhathappenswhenIenablethe"ReceiveDirectMessagesfromanyone"option? RegardlessofyourTweetprivacysettings(i.e.whetheryourTweetsareprotectedornotprotected),youraccountwillbeabletoreceiveDirectMessagesfromanyoneifyouenabletheoptionto ReceiveDirectMessagesfromanyone.  WhyamInotseeinggroupmessages? Youcanstartandparticipateingroupconversationswhenusingtwitter.com,theTwitterforiOSorAndroidapps,andTweetDeck.Learnmoreabout groupconversationsettings. HowcanIstopsomeonefromsendingmeDirectMessages? TostopreceivingDirectMessagesfromsomeone: Locatetheconversationfromtheaccount,andclickortaptoopenit.Clickortapthe information icon Select Report.Confirmyourchoice.Theaccountwillnotbeabletosendyouamessageuntilyousendthemamessagefirst. Alternatively,tostopreceivingmessages,youcan block theaccount.Blockedaccountscannotsendyoumessages,unlessyouunblockthem. WhyamIhavingtroublesendingDirectMessages? Thereisanaccountlimitof1,000DirectMessagessentperday.Onceyoureachthislimit,youcan’tsendanymoreDirectMessagesfortheday. IfyouaresendingDirectMessagestoaccountsthatdonotfollowyou,youmayneedtoverifyyourphonenumber. IfyouaresendingduplicateDirectMessagestomultipleaccounts(includingsendingthesamelinktomultipleaccounts),thismaybereportedasspamactivityandcanresultinyounotbeingabletosendaDirectMessageforashorttime.Youmayneedtowaitatleast30minuteswithoutanyattemptatsendingaDirectMessagebeforeyou’llbeabletodosoagain. Myaccountissendingmessageswithoutmyknowledge.Whatisgoingon? IfyouraccountissendingaDirectMessagewithoutyourknowledge,itmaybecompromised.Followthestepsoutlinedfor compromisedaccounts tohelpsecureit. WhyamIreceivingmessagesfrommyself? Pleasetakethefollowingactions: Whilesignedin,visitthe Appstab inyoursettings.Revokeaccessforanythirdpartyapplicationthatyoudon'trecognize.Ifyou'restillexperiencingthisproblemafteryou'verevokedunwantedapplications,orifyouweren'texpectingthisbehaviorwhenyouapprovedthisconnection,please contactus. HowissomeoneIdon’tfollowabletosendmeaDirectMessage? Whenyouenablethe ReceiveDirectMessagesfromanyone setting,anyonecanmessageyou,evenifyoudonotfollowthem. IfyoupreviouslyhadaconversationwithapersonthroughDirectMessage,thatpersonisabletomessageyouregardlessofifyoufollowthemornot. Disablingthe ReceiveDirectMessagesfromanyone settingdoesnotstopaccountsfrommessagingyouwhomyouhavepreviouslyhadconversationswithanddonotfollow. TostopreceivingDirectMessagesfromsomeone: Locatetheconversationfromtheaccount,andclickortaptoopenit.Clickortapthe information icon  Select Report.Confirmyourchoice.Theaccountwillnotbeabletosendyouamessageuntilyousendthemamessagefirst.   Alternatively,tostopreceivingmessages,youcan block theaccount.Blockedaccountscannotsendyoumessages,unlessyouunblockthem. WhydosomeDirectMessageslookdifferent? BusinessesanddevelopershavetheoptiontoshowyouawelcomemessagewhenyouenteranewDirectMessageconversation,whichmayincludequickreplypromptswithspecificinstructionstohelpstreamlineyourcommunication.Thewelcomemessageyouseemaybetailoredforyou,includingbasedonhowyouenteredtheconversation.Forexample,ifyouclickortaponalinkorbuttoninaTweettogotoDirectMessages,youmayseeacustomizedwelcomemessagetocontinuethetopicorconversation. YoumightalsoseemessagesfrombusinessesordevelopersthatappeardifferentthanmostDirectMessages.Thiscaninclude,butisnotlimitedto,messageswithalistofpredefinedoptionsforyoutochoosefrom.   Note:Businessesanddeveloperswillnotknowyousawtheirwelcomemessageunlessyourespond,andthefactthatyousawthewelcomemessagedoesnotmeantheaccountcanmessageyou.Unlessyouhaveenabledtheoptionto ReceiveDirectMessagesfromanyone,youmustsendthemamessageorfollowthembeforetheycanmessageyouback. WhathappenswhenIamaskedtomarkmediainDirectMessagesas“shared”? Third-partyappsmayaskyouforyourconsenttoconfiguremediasentinDirectMessagesasshareable.Ifmediaisconfiguredasshareable,itcanbesentbythethird-partyappaspartofmultipleDirectMessageconversationsbetweenyouandotherpeopleandwillbeviewablebyanyonewiththemedia’sURL. HowdoIacceptordeleteincomingmessagesfromsomeoneIdon’tfollow? Learnhowto acceptordeleteincomingDirectMessages fromsomeoneyoudon’tfollow. Needmorehelp? IfyouhavemorequestionsaboutDirectMessages,youcancontactourSupportteam. Gethelp Sharethisarticle Tweet ByusingTwitter’sservicesyouagreetoourCookiesUse.Weusecookiesforpurposesincludinganalytics,personalisation,andads. OK