Twitter phone number FAQ and common issues

Phone number FAQs. Important. Some people are currently experiencing trouble requesting and receiving account verification codes via SMS text or phone call. Skiptomaincontent HelpCenter PhonenumberFAQs WhyshouldIhaveaphonenumberassociatedwithmyTwitteraccount? WhenyourTwitteraccounthasaphonenumberassociatedwithit,youhaveaccesstoadditionalbenefitsthatinclude: Accesstosecurityfeatureslikeloginverification,whichhelpskeepyouraccountsecure.ConnectingwithcontactswhoarealreadyonTwitter.Allowingyourfriendstofindyou(iftheyhaveyourphonenumbersavedasacontact). Whyisitimportanttokeepmyaccountinfoup-to-date? Anaccurateandup-to-datephonenumberand/oremailaddressisanimportantstepyoucantaketoensureyouneverloseaccesstoyouraccount.Takeamomenttomakesurethephonenumberyouhaveassociatedwithyouraccountisuptodate,especiallyifyouareabouttochangeyourphonenumberordevice.Ifyoudon’thaveanemailaddressassociatedwithyouraccountyet,keepyouraccountevenmoresecureby addinganemailaddress.   Tipsbeforeyouchangeyourphonenumberordevice: Ifyouhaveanewphonenumber, updateyouraccount easilybysigningintoyouraccountontheweboronyourphone’smobilebrowser.Ifyou’regettinganewphoneordevice,takeaminutetowipeallyourpersonalinformationofftheoldone.Ifthere’sanSDcardinyouroldphone,youshouldalsotakeitoutorwipeyourdatabeforeyoudisposeofit.Asanextraprecaution,werecommendthatyourevokeaccesstoanyappsthatyouaddedtoyouraccountusingyouroldphonenumberordevice:Signintotwitter.comusingadesktoporlaptopcomputer.Visityour Appssettings.Click Revokeaccess forappsthatwereconnectedtoyouraccountviayouroldphoneordevice. WhyhaveIreceivedanotificationthatmyphonenumberhasbeenreclaimed? Wesendthisnotificationwhenwereceivesignalsthatthephonenumberattachedtoyouraccountmaybelongtosomeoneelse.Asaprecautionforyouraccount’ssecurity,wedetachthenumberandnotifyyou. Thisnotificationcanbetriggeredwhenanaccountisbothinactivefor45ormoredaysandthenumberattachedtotheaccountisaddedtoanewaccount(andtheaccountownerisabletoverifytheirownershipofthenumber). HowismyphonenumberassociatedwithanotherTwitteraccount? IfyoureceivedamessagethatthenumberyouaretryingtoattachtoyouraccountisalreadyassociatedwithanotherTwitteraccount,it’spossiblethatyourphonenumberpreviouslybelongedtosomeoneelse. Don’tworry!Thisonlymeansthatoutdatedinformationstillexistsinthesystem.ThisdoesnotmeanthatthepreviousownerhasanyaccesstotheTwitteraccountyoucreatewithyournewphonenumber.Ifyouarenotabletocreateanaccountwithyournewphonenumber,trycreatinganaccountusingyouremailaddress. IseemyfriendonTwitterbuttheaccountlookslikeitbelongstosomeoneelse. Ifafriendchangestheirphonenumber,makesureyoudeletethenumberfromyourphone’scontactlist.Otherwise,youmayseetheownerofthenewphonenumber’saccountidentifiedassomeoneyouknowwhenyouuploadyourcontacts. Besuretoupdateyourfriend’scontactwiththeirnewnumber.Youmayalsowanttoremindthemtoupdatetheiraccountwiththeirnewphonenumber. HowdoIupdatethephonenumberonmyaccount? Ifyouneedtoupdatethephonenumberattachedtoyouraccount,youcandosoeasilybyloggingintoyouraccountontheweborthroughyourTwitterforiOSorAndroidapp.Learn howtoaddyourphonenumbertoyouraccount. CanmyTwitteraccounthavemultiplephonenumbersattachedtoit? YourTwitteraccountcanonlyhaveonephonenumberattachedtoit. EvenifyouhaveadualSIMmobiledevice,you’llstillneedtochooseonenumbertoattachtoyourTwitteraccount.ThereiscurrentlynooptiontohaveaTwitteraccountwithtwoormorephonenumbersattached. CanIaddmyphonenumbertomultipleaccounts? Youcanaddyourphonenumbertoupto10accounts.EachaccountthathasyourphonenumberassociatedwithitwillstillreceiveSMStextmessagesforpasswordresetrequestsorsecurityfeatureslikeloginverification. Idon’thavemyphone.HowcanIlogoutoftheTwitterapp? Ifyourphoneislostorstolen,youcanpreventanyonewhohasitfromaccessingyourTwitteraccount.Here’show: Signintotwitter.comusingadesktoporlaptopcomputer.Visityour Appssettings.Click Revokeaccess forappsthatwereconnectedtoyouraccountviayouroldphoneordevice.Tip:Ifyoucan’trememberyouraccountpassword,readthisarticlefortipsto resetyourpassword. Ifyouhaveanewphonenumber,makesuretoupdateyouraccountinformation.Here’show: Signintotwitter.comontheweboronyourphone’smobilebrowser.Gotoyour mobilesettings.Deletetheoldphonenumberandaddyournewnumber.Click Continue.WewillimmediatelysendyouanSMStextmessagewithacodesowecanverifyyournumber.Entertheverificationcode. Sharethisarticle Tweet ByusingTwitter’sservicesyouagreetoourCookiesUse.Weusecookiesforpurposesincludinganalytics,personalisation,andads. OK