LINE Official Account

ABOUT LINE Official Account · LINE Official account for brands and companies. You can use it to send general information, sales and marketing activities, and ... Product&ServicesBusinessSolutionE-LearningPartnersHelpCenterContactUsLINEOfficialAccountSponsoredStickersLINETODAYLINEAdsPlatformLINEIDOLLINEPOINTSLINEFamilyClubBusinessManagerCaseStudyTrend&InsightLINESTUDYROOMVDOTutorialsLINEAgencyPartnerLINECERTIFIEDCOACHLINEDeveloperภาษาไทยEnglishProduct&ServicesLINEOfficialAccountSponsoredStickersLINETODAYLINEAdsPlatformLINEIDOLLINEPOINTSLINEFamilyClubBusinessManagerBusinessSolutionCaseStudyTrend&InsightE-LearningLINESTUDYROOMVDOTutorialsPartnersLINEAgencyPartnerLINECERTIFIEDCOACHLINEDeveloper Home AllServices LINEAccountConnect Takeadvantageofanaccountforbusinessesorcompaniestocommunicatewithcustomersmoreclosely,promotebusinesseventsandactivities,andsendoutvariousnewsandinfo. CreateUnverifiedAccount CreateVerifiedAccount LogIntoCMS {{tab}}{{group.title}}-{{section.title}}ABOUTLINEOfficialAccountLINEOfficialaccountforbrandsandcompanies.Youcanuseittosendgeneralinformation,salesandmarketingactivities,andspecialpromotionstoyourcustomers.LINEOfficialAccountisalsoequippedwithvariousfeaturesthatwillhelpcustomersknowthespecialtyofyourcompany,brand,andproducts.ExampleGreetingmessages,Auto-responsemessages,coupons,rewardcards,chat1-1andbroadcasttoallcustomersetc.LINEOfficialAccountADVANTAGESCREATECONTENTTHEWAYYOUWANTTOReachyourfollowerseasilyonLINEviamessages,images,video,orlivestreamsviaLINELIVE.They'llgetnotifiedjustlikewhentheygetamessagefromafriendorfamilymember.REACH100%OFTHEAUDIENCEINTERESTEDINYOURBRANDNoneedtoworrythatthecontentisn'tgoingtocustomers,becausewithbroadcasting,justoneclickandyoucanaccess100%ofyourtargetreach.WATCHSALESGROWRIGHTBEFOREYOUREYESIfyourbrandsellsviaLINEorhasane-commercewebsite,youcanstimulatesalesbybroadcasting,withcustomersabletoreplyviachatorclicklinkstowebsitestoorderandpurchaseitems.LINEOfficialAccountMONTHLYPLANHOWTOCALCULATEBROADCASTMESSAGEUPGRADETOPremiumIDVerifiedandStandardOfficialAccount willcomewithBasicIDbydefaultwhichmixedamongalphabetsandnumbers. UsersmayupgradetoPremiumIDtorenameitasyouwish. Thiswillcost444THBor$12peryearwhenpurchasingviaAndroidorwebsite, whilewillcost459THBperyearwhenpurchasingviaiOS*ThispricedosenotincludeVAT7%*iOSusers1)Canapplymaximum1PremiumIDper1AppleID2)Onceapply,chosenPremiumIDwillnotbeabletochangewithin1yearIfyouhavemorethan1LINEOfficialAccountorwishtochangeyourPremiumIDwithin1year,youarerecommendedtopurchaseviaLINEOfficialAccountManageratmanager.line.biz3)After1year,yourPremiumIDwillbeautomaticallyrenew.IfyouwishtochangeyourPremiumID,youmustcancelauto-renewalatleast1daybefore.LINEOfficialAccountACCOUNTTYPESTherearethreetypesofLINEaccountsforbusinesses.Thesecanbedistinguishedbyiconcolor.UNVERIFIEDACCOUNTOfficialaccountforbrandsaftercreatedaccount.YoucanupgradeaccounttobeVerifiedaccountorPremiumaccountVERIFIEDACCOUNTOfficialaccountthatcustomercanbeeasilysearchviaLINEandothersearchengine(Operationcostis888baht)PREMIUMACCOUNTOfficialaccountforlargebrandsororganizationsthatneedtobuild amillionfollowers.YouraccountcanbeeasilysearchandcanuseSponsorsstickers.VerifiedaccountrequestinformationTAKEYOURBUSINESSTOTHENEXTLEVELWITHLINEAccountConnectTOLEARNMOREABOUTLINEACCOUNTCONNECT,YOUCANDOWNLOADMEDIAKITSFROMTHELINKBELOW.DOWNLOADLINESTUDYROOMLINEforBusinessFollowlatestupdateandinterestingtipsforbusinessonLINE@linebizthGainFriendsAdsGainFriendsAdsarecustomizableadvertisementsthatcanbepublishedonLINETIMELINE,LINETODAYandSMARTCHANNELtoreachover47millionLINEusersandincreasethenumberoffollowersforyourbusiness’sLINEOfficialAccount.Forfurtherdetails,pleasevisitGreetingMessageUseGreetingMessagetomakeagreatimpressiononyournewcustomersoncetheyaddyouasafriend.Youcancustomizeitupto5balloonstosuityourbrandbyinsertingtext,promotions,information,oreventheirusernames.RichMenusRichMenuisalargeimagethatwillappearatthebottomofthechatscreenwhensomeoneclicksonyouraccount.Youcanputimportantinformationaboutyourbrandorfrequentlyaskedquestionshere,suchasproductcatalogs,phonenumbers,andworkinghours.Additionally,youcanembedupto6linksoractionsintheRichMenu,suchasaMyShoplink.Thiswillhelpprovideinformationtoyourcustomersquickly,aswellassavetimeandenergysothatadministratorscanansweryourquestions. ProfilePageHelpyourcustomerstofindinformationeasierbycreatingyourownmini-websiteusingaProfilePage.Onceyou’rein,justselectthetopicsorpluginsyouwanttoshowtoyourcustomers.It’sperfectforuserswhohavejuststartedabusinessbutdon’thavetheirownwebsitetoprovidecomprehensiveinformation.TimelinePostUseTimelinePostforgainingmoreexposureandimpressyourtargetcustomerswhohaven’tyetorhavejustaddedyouasafriend. 1:1ChatGetclosertoyourcustomersvia1-1chatforprovidinginformationaboutyourservicesoronplacinganorder.Thisfeatureoffersdirectandquickaccesstothebrand/businessowner.ChatTagsUseChatTagfortakingyourcustomercaretothenextlevel.Itwillappearunderthecustomers’usernames.Thisfeaturehelpsadministratorsworkmoreeffectivelysincetheycaninstantlyrecognizewhichgroupacustomerbelongstoandfortakingcareofthemproperly.SomeexamplesofChatTagareVIPcustomer,acustomerwhoisarrangingpayment,etc.Youcanalsousethisfeatureforsendingmessagestocustomerswithspecifiedtags.QuickReplyCreateyourQuickReplybasedonfrequentlyaskedquestionsforrespondingquicklytoyourcustomers.TheQuickReplymayincludebankaccountnumber,productdetails,etc.Thisfeatureprovidesvariouschoicesforadministratorstochoosefrom,andreplyingtocustomerswithinseconds.Itimmediatelyimprovesthestandardofadministratorresponsestoanamazingdegree.NotesImpressyourcustomerswhenevertheychatwithyoubyusingNoteforrememberingthespecialdetailsofeachcustomermoreaccurately,suchasshippingaddressandproductsthey’vepreviouslypurchased.Auto-ResponseMessagesSetyourAuto-ResponseMessagetogeneratesaleswhenadministratorsarenotavailableforreplyingon1:1chatoroutsideworkinghours.Thesystemwillautomaticallyreplytoyourcustomersandhelpyoucloseasale24/7.AIResponseMessagesEnhancetheabilityofyourresponsemessagewithAIthatwilllearnandanalyzeyourcustomers’questions.Thisfeaturehelpsyourbrand/businessrespondtocustomersmoreaccurately,likearealadministrator.CallViaOFFICIALACCOUNT(OACALL)CustomerscanmakevoiceandvideocallstoyourOfficialAccountformoreinformationandreachyourbrand/businessmoreeasily.Forfurtherdetails,pleasevisitRichMessagesAttractmoretargetcustomersbysendingthemRichMessage.Withafullscreenimage,RichMessageismoreoutstandingandinterestingthanaregularmessage.Youcanalso,setactionsorembedupto6linksinaRichMessage.Whenit’sclicked,yourfollowerswillbetakentothespecifiedwebsiteformoreconversionsandsales. Card-BasedMessagesThisisanidealfeatureforthebusinessthatoffersorwantstobroadcastseveralproductsallatonce.TheCard-BasedMessagecontainsmanyimagesthatwillbedisplayedasaslideshow.Furthermore,aCall-to-Actionbuttonisavailable.Onceclicked,itwilldirectcustomerstocoupons,rewardcards,oraspecifiedwebsite. RichVideosMessagesMakeyourproductsmoreinterestingbyrevealingfurtherdetailsthroughRichVideobroadcasting.RichVideowillautomaticallyplayinfullscreenmodeoncetheaudiencegetsit.Also,aCall-to-ActionbuttoncanbeinsertedintheRichVideotodirecttheaudiencetoaspecifiedlink.Thisfeaturesupportsportrait,landscape,andsquarevideos. BroadcastingByTargetAudienceSkyrocketyoursalesusingBroadcastingbyTargetAudience.Youcanselecttosendmessagestothosewhohaveclickedonlinksinyourbroadcastmessagesoropenedyourbroadcastmessages.Additionally,youcansendmessagestothetargetgroupswhereyouhavetheirUserIDs,taggedtargetgroupsinyourchat,oratargetgroupbytypeoffriendsadded.InsightInsightisapowerfulfeatureforimprovingyoursalesperformancemoreeffectivelybycollectingyourcustomerinformation.Itprovidesdetailedstatisticaldatawhichcanbepresentedasaneasytounderstandgraph.Thestatisticaldatabycategoryarealsoavailabletomakeyournextsaleasuccess.CouponMakeyourcustomersfallinlovewithyourbrandandbecomerepeatcustomersbyofferingthemCoupons.Thesecouponscanbeusedtogetdiscountsorgiventoyourrepeatcustomersasareward.LINELiveDolivestreamingviayourOfficialAccounttocreatereal-timecommunicationbetweenyourbrand/businessandyourfollowers. RewardCardsUseRewardCardforconvertingone-timecustomersintorecurringonesandmakethemfallinlovewithyourbrand/business.SurveysSurveyisanotherfeaturethatcanhelpyougetrepeatcustomers.Thecustomerdataorcustomersatisfactionobtainedcanbeusedtocreateasuccessfulsalesplananddevelopyourbusinesstobettermeetyourcustomers’needs.On-AirGetyourcustomers’feedbackdirectlythroughOn-AiroractivitiesonOA.Forexample,customerscansendimagesormessagestoreceiverewardsfrombrand/businessowners.*ForpremiumaccountsonlyCaseStudiesTheMallGroupTheChallengeofRetailBusinessesinThailanddtacdtachassucceededamarketinghook,utilizingLINEAdsPlatformtofulfileverystepofcustomerjourneyISUZUTheISUZUSuccessCaseRevealed:TheBrand’sMarketingStrategyonLINEAdsPlatformAllCaseStudies 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