LG Toll Free No. 1800 180 9999 - India Customer Care

whether my supplier is taking me for a ride or they are talking truth I called up LG Toll Free Number and got Tel No. of Ms Sanjivani (9920380085) Service ... IndiaCustomerCare ContactUs CustomSearch Followuson: Home›WashingMachine›LGTollFreeNo.18001809999LGTollFreeNo.18001809999 UpdatedonWednesday,4August2021-3:31pm Organization:  LG TollfreeNumber(s):  18001809999(LGSupport24hrs,7days) 18003159999(OtherNo.ForLGSupport24hrs,7daysaweek) AllIndiaNumber(s):  9711709999(whatsappMontoSat9amto6pm) Website:  OfficialWebsite Email EmailSupport ImportantLinks SupportCenter CallForAppointment ProductRegistration/SignIn ProductEnquiryForm TrackMyOrder TrackRepairStatus LGWhatsappSupport Inquirystatus Career Feedback CustomerFeedbackSupport Serviceissue Productissue StoresLocator AccessSupportbysendingSMS  SendSMSto5757554 LGCallSupport Services ContactNo. HoursofOperation Email ForCustomer 1800-315-99991800-180-9999 24hrs,7daysaweek,exceptnationalholidays EmailSupport ForBusiness 1800-180-9898 MondaytoSundayexcludingNationalholidays, 9:00amto6:00pmIST ServiceQuery :b2bsupport[dot]india[at]lgepartner[dot]comSalesQuery:b2b[dot]solutions[at]lge[dot]com SAC 1800-180-3575 MondaytoSaturdayexcludingNationalholidays,9:00amto6:00pmIST ServiceQuery :cac[dot]service[at]lgepartner[dot]comSalesQuery :sac[dot]marketing[at]lge[dot]com GlobalServiceNetwork/Offices Asia Country Contact Email China 400-819-0011(ID) 400-611-9999(CAC) cic[dot]promotion[at]lgepartner[dot]com HongKong (852)3543-7777 cshelpdesk[at]lge[dot]com India 1800-180-9898 b2bsupport[dot]india[at]lgepartner[dot]com Indonesia 14010 ade[dot]ramdhana[at]lge[dot]com Japan 0120-711-228 b2bsupport[dot]jp[at]lge[dot]com Korea 1544-8777 b2b[dot]servicerequest[at]lge[dot]com Macau (852)3543-7777 cshelpdesk[at]lge[dot]combilly1[dot]wong[at]lge[dot]com Malaysia 1300-822-822 mylgservice[at]lge[dot]com NewCaledonia   3260ditesLGPRO b2bsupport[at]lge[dot]com[dot]au Philippines (02)7902-5545 b2b[dot]cic[at]lge[dot]com Singapore 6512-0555 lgesg[at]lge[dot]com SriLanka   6512-0555 lgesg[at]lge[dot]com Taiwan 0800-898-899 yuan[dot]kuan[at]lge[dot]com Thailand 02-8785757 paramee[dot]pk[at]lge[dot]com Vietnam 18001503 ha[dot]phi[at]lge[dot]com Pacific Australia 1800638080 b2bsupport[at]lge[dot]com[dot]au NewZealand   Europe Andorra 912112233 preventa[at]lge[dot]com Austria 49-(0)18-06-807-020 b2b[dot]service[at]lge[dot]de Belgium 015200255 b2b[dot]lgbenelux[at]lge[dot]com Bosnia&Herzegovina (033)911811 korisnicka[dot]sluzba[at]lge[dot]com Bulgaria 070015454 customer[dot]care[at]lge[dot]com Croatia 01553-5554 korisnicka[dot]sluzba[at]lge[dot]com CzechRepublik CZ:810200280SK:0850850710 - Denmark 80250940 b2bservice[at]lge[dot]com Finland 0800114635 b2bservice[at]lge[dot]com France 32-60andsay"LGPRO" savbtob[at]lge[dot]com Germany 49-(0)18-06-807-020 b2b[dot]service[at]lge[dot]de GreatBritain   +44(0)844-248-6655 lgsupprt[at]sbe-ltd[dot]co[dot]uk Greece 801-11-500-400 b2b[dot]hellas[at]lge[dot]com Hungary 06-1-54-54-054 ugyfelszolgalat[at]lge[dot]com Iceland 0771545450 b2bservice[at]lge[dot]com Ireland +44(0)844-248-6655 lgsupprt[at]sbe-ltd[dot]co[dot]uk Italy 800699707nationalcall(FOC)+390284254903internationalcall(Payment) supporto[dot]b2b[at]lge[dot]com Latvia 80200201 victor[dot]timofeyev[at]lge[dot]com Lithuania 880008081 victor[dot]timofeyev[at]lge[dot]com Luxembourg 003215200255 b2b[dot]lgbenelux[at]lge[dot]com Monaco 32-60andsay"LGPRO" savbtob[at]lge[dot]comaurelie[dot]ravaudet[at]lge[dot]com Netherland 09005432222 B2B[dot]lgbenelux[at]lge[dot]com Norway 80010134 b2b[at]lgservice[dot]se Portugal 351-808-78-54-54 pt[dot]cic[at]lge[dot]com Romania +4021-315-4376 - Spain 912112233 b2b[dot]es[at]lgepartner[dot]com Sweden 0771545450 b2bservice[at]lge[dot]com Switzerland 49-(0)18-06-807-020 b2b[dot]service[at]lge[dot]de CIS Kazakhstan 8-8000-805-805(2255GSM)+77758887077(whatsapponly) zhan[dot]saktapbergenuly[at]lge[dot]com Russia 88002007670 b2bsvc[dot]russia[at]lge[dot]com Ukraine 0800303023 b2bsvc[dot]russia[at]lge[dot]com Belarus 882000711111 b2bsvc[dot]russia[at]lge[dot]com MiddleEast Armenia 06700333 Support[dot]b2b[at]lge[dot]com Azerbaijan (+99412)4047354 Support[dot]b2b[at]lge[dot]com Egypt 19960 amr[dot]khalaf[at]lge[dot]commahmoud[dot]awes[at]lge[dot]com Iraq 8001110 hyungnam[dot]kim[at]lge[dot]com Jordan 0115495408005454(Landline) hyungnam[dot]kim[at]lge[dot]com Lebanon 1273 hyungnam[dot]kim[at]lge[dot]com Pakistan 080015454 Support[dot]b2b[at]lge[dot]com Turkey 02163145224(SadeceKurumsalHat) infob2btr[at]lge[dot]com Syria LGCallCenter 011-5495400LGOffice 963-11-3319901 InformationDisplay:ameen[dot]alsayed[at]lge[dot]comSystemAC&Energy:hussam[dot]ebbini[at]lge[dot]com U.A.E(Dubai,AbuDhabi) +97148050299 InformationDisplay:support[dot]b2b[at]lge[dot]com Bahrain +97148050299 support[dot]b2b[at]lge[dot]com Kuwait Qatar Oman Israel 972-9-973-4513 nil1[dot]larom[at]lge[dot]com Africa Algeria 021365454 abdelghani[dot]daaou[at]lge[dot]com Mauritius 230-206-1888 velly[dot]maphosa[at]lge[dot]cominfodesk[at]dragonelectronics[dot]mu Morocco 080-100-5454 abdelali[dot]bachri[at]lge[dot]com Angola 80098115454 kehinde[dot]olaleye[at]lge[dot]com olaniyi[dot]abimbola[at]lge[dot]comsejin1[dot]im[at]lge[dot]com Ghana 80098115454 kehinde[dot]olaleye[at]lge[dot]comolaniyi[dot]abimbola[at]lge[dot]comsejin1[dot]im[at]lge[dot]com Kenya 800545454WhatsApp0700545454 frank[dot]mwonga[at]lge[dot]comcornelius[dot]mundia[at]lge[dot]com Nigeria 80098115454 kehinde[dot]olaleye[at]lge[dot]comolaniyi[dot]abimbola[at]lge[dot]comsejin1[dot]im[at]lge[dot]com SouthAfrica 0800545454(LGLGLG) velly[dot]maphosa[at]lge[dot]com NorthAmerica Canada 1-888-542-26231-855-286-2456(B2BOnly) b2b[dot]support[at]lge[dot]com USA 1-888-865-3026 ID:commdisplay[at]lgsupport[dot]comSolar:solardist[at]lgsupport[dot]comCAC:cacdist[at]lgsupport[dot]com SouthAmerica Argentina 0800-345-5422 dario[dot]scianca[at]lge[dot]com Brasil 0800-727-54543003-5454 glauco[dot]macedo[at]lge[dot]com suporteb2b[at]saclg[dot]com[dot]br Chile 800-54-2000 gerald[dot]zarate[at]lge[dot]com Colombia 018000910054 jaime[dot]gomez[at]lge[dot]com CostaRica 0-800-507-5454 b2b[dot]servicerequest[at]lge[dot]com Curacao (507)-800-5454 b2b[dot]servicerequest[at]lge[dot]com DominicanRepublic 1-800-751-5454 b2b[dot]servicerequest[at]lge[dot]com Ecuador 1-800-101092 b2b[dot]servicerequest[at]lge[dot]com ElSalvador   00-800-6309 b2b[dot]servicerequest[at]lge[dot]com Guatemala 1-801-422-5454 b2b[dot]servicerequest[at]lge[dot]com Haiti (507)-800-5454 b2b[dot]servicerequest[at]lge[dot]com Honduras 800-27919270 b2b[dot]servicerequest[at]lge[dot]com Mexico 018008012354 serviciob2b[at]lge[dot]com Panama (507)-800-5454 b2b[dot]servicerequest[at]lge[dot]com Peru   0-800-1-2424 - PuertoRico   001-800-510-9564 b2b[dot]servicerequest[at]lge[dot]com TrinidadAndTobago 1-877-490-9112 b2b[dot]servicerequest[at]lge[dot]com Venezuela 0-800-542-4477 b2b[dot]servicerequest[at]lge[dot]com GrievanceRedressal Contactform MailingAddress LGElectronicsIndiaPvt.Ltd, A-24/6,MohanCooperativeIndustrialEstate, MathuraRoad,NewDelhi-110044. Socialsites Facebook Twitter Pinterest YouTube Linkedin RelatedLinks:  LGACTollFreeNo.18001809999 LGBluRayPlayersTollFreeNo.18001809999 LGMicrowaveOvensTollFreeNo.18001809999 LGMobileTollFreeNo.18001809999 LGMusicSystemTollFreeNo.18001809999 LGRefrigeratorsTollFreeNo.18001809999 LGTVCustomerHelplineNumbers LGVacuumCleanersTollFreeNo.18001809999 LGWashingMachineTollFreeNo.18001809999 AC AirPurifier Computer&Laptop Cooler DishWasher DVD/CD/HDPlayer ElectricalAppliances ElectronicsGadgets HomeAppliances L LG Microwave MobileHandset Refrigerator TV WashingMachine Addnewcomment FacebookLike GooglePlusOne TweetWidget Comments Sat,10/03/2012-4:04pm—M.Rajasekaran(notverified) service Iboughtanlgairconditionarinauguest2011nowtheinnerunitvibratandnoiceoccuriwasregisteracomplaintinthecustomercarebutnoonecanattenditstilltheproblemisoccur reply Mon,13/02/2012-4:52pm—MAHIPALSINGH(notverified) MOBILEPHONESPEAKERPROBLEM IpurchasedanLGX330mobileIMEINO-354691-040129387fromSATGURUTELECOM,ROORKEEUTTARAKANDonAPRIL172011.After10monthsithadaproblemwiththespeakeranditwasalwaysshowingheadsetmode.Sincethewarrantyperiodisavailable,ItookthemobiletotheLGservicecenter(GEETANJALITELECOM,ROORKEEUTTRAKAND)on06/02/2011.Theytookitforservicingandpromisedmethattheywillgivein3days.It'sbeenmorethan10daysnowandstillmymobileisnotserviced.Everytimewhenicalltheservicecenterigotareplythatitwilltakethreemoredays.Buttilltodayihavenotgotmymobile. PLZSIRHELPME. FROM MAHIPALSINGH MNO-9927230124,9639004063 reply Thu,03/01/2013-5:14pm—mahipalsingh(notverified) complaintok Dearsir mycomplantoksoplzmycomplaintremovegoogle reply Sun,12/02/2012-1:45pm—Abhishek(notverified) PoorservicesuppotonLGCTV Hi, Ihaveregisteredoncomplaint(120113002298)withLGforreplacementoffaultypicturetube.Itsmorethanamonthnowandnoupdatetillnow.whenevericalledupconsumersupportguystheyusedtosaythattheyhavenoupdate.Evenlocalservicecentrepeopledoesn'trespondtomycalls. IsthisthekindofserviceanyonegetsfromLG.TillnowthereisnoupdatefromLGguys. ItalkedtomanyguysandtheytoldmethattheyarealsofacingsimilarissueswithLGproducts. IaskeverybodytodonotpurchaseLGproducts.Pleaseexpense500rupeesmoretopurchasesamsungproductorotherwiseyouwillexpense5000rupeestoclaimthewarranty. Theyareselling3rdclassproductsinindia. reply Fri,10/02/2012-5:34pm—madhu(notverified) worstcustomercareforLGwashingmachine Boughtmostexpensivewashingmachine(frontload)forRs.40,000inMarch,2010.Afterfewmonthsstartedgivingtroubles.Iwastoldheaterisnotworking.Itwaschanged.Againitwasnotworking.IwastoldPCBisnotworking.Itwaschanged.Problemcontinued,noheatingatall.LGtechnician(salim)allthetimetriedtoconvincemethatmachinewasworkingfine.Itwasmewhowasnotabletojudgetheheatingproperly. Ipersistedwithmycomplaint.Todaytechicianisagaincomingwithsomenewpart.Letmeseewhathappens. Worstpartiswhentechnicianscanceltheirvisittheydonotinformandikeepwaiting. reply Sat,04/02/2012-10:39am—Premkumar(notverified) LGGX300Conferencecallnotworkingatanytime Sir/madam, IhaveaLGGX300modelmobile.inthisforthepastoneyearimtryingfortheoptionstoconnectconferencecall.butnotevenasingleisconnecting.caniknowwhetherinthismobile,conferencecallfacilityisavailableornot.plstellmeassoonaspossible. regards, Premkumar reply Wed,01/02/2012-11:05pm—Ashish(notverified) PoorservicebyLGE IhadpurchasedLGEmicrowaveandthebodyisdamaged.IhavetriedcallingLGEcustomercareandsendingemailsandsofarihavedonethat8timesbutnoresponse. THisisabsolutelypoorservicefromLGE.ServicerequestnoisRNA120130028453 reply Tue,28/02/2012-10:45am—jaipalsinghnegi(notverified) complaintofLGMicro-waveavon IhadpurchasedanLGmicrowaveavonfromSahuAgenciesLucknowbutthedooroftheavonisnotworkingproperly.Pl.getitchanged.theproductisstillinwarranty- reply Thu,19/01/2012-1:59pm—msrawat(notverified) purchaseofmicrooven(grill) sir,iliketopurchaseamicroovengrill.PleaseletmeknowtheaddressofsupplieratSion,Chembur,DadaratMumbai. reply Wed,18/01/2012-2:24pm—SunilGDesai(notverified) AbsurdWarrantyClauseandHighHandednessofLGCustomerCare IhaveanotherstorytotellaboutCustomeriskingtheoryonLGproducts. HereisthemailsenttoLGservicewhichhasremainedunansweredformorethenayear!!! DearSir/Madame, IboughtDVDWriterthroughmycomputersupplier(N-TechAutomation)in may2010andIwasamazedtoseethatitwasnotworkingby1stweekof June.SoIcalledmysupplierforaftersalesserviceandhistechniciantold methatWriterisnotworkingandwillbesentforrepairinLGService CenterandhetookofftheWriterfrommycomputer. ThewriterwassendtoLGServiceCenteratLamingtonRoadinMumbai Andtheyrepaireditbutitwasnotworkingproperlysoitwassentback againandagainandagainthreetimesandafterthatLGServicecentersaid that"Normallywedonotreplacewithnewonebutinyourcasewewilldo replaceitwithnewone" Thenewonewasinstalledandwithin7daysitstoppedworkingandit wasagaintakenbymysupplierforrepairfromLGServiceCenter. NowIlostmycoolandaskedmysupplier"What'sgoingonhere?"And theytoldmethatthecompanypolicyissuchthatwecannotdoanything. Wehavetobearwiththem.Ireallygotmadwiththisanswerandtocheck whethermysupplieristakingmeforarideortheyaretalkingtruthI calledupLGTollFreeNumberandgotTelNo.ofMsSanjivani (9920380085)ServiceManagerMumbai. IcalledupMsSanjivani,Shewouldeitherdisconnectthelineorwould notreply.(It'sthecaseforlastthreedays,sheisnotreplyingor pickinguptheline)SoIcalledupagaintheLGTollFreeNoandthistime theygavemetheNumberofoneMr.PrafulKarkare(9930802991).WhenI calledhimupHeaskedmetocontactMr.Sumeshandgavemehisno. (9833374250) IcalledhimupandIhadveryexhaustivetalkwithmeandIgotthe shockofmylifewhenheinformedmethattheirwarrantyofoneyearmeansif theconsumerreportsmanufacturingdefectwithin15daysofDateof arrivalofproductthenonlytheyreplacewithnewoneotherwisetheyjustreplace itwithrefurbishedproductandthisisnotonlyvalidforDVDWritersbut alltheproductsofLGElectronics. NowthequestioniswhetherLGismanufacturingnewitemsonlyoralso buyingolditemsfromthemarketotherwisefromwheretheyhavegotold piecestorefurbishitandgiveittotheconsumersoritmeansthat whateveritemstheyhavereplaced(whicharereportedofmanufacturing defectswithin15daysorinthiscasethe3DVDWriterswhichwere takenbackafterfindingitnotingoodcondition)withnewpiecesare repairedagainforsomeotherunsuspectingclient. Thesecondquestionis,isthereanyqualitycontroldivisioninLG ElectronicsIndia?Otherwisehowcananewpiecedevelopmanufacturing defectintwotothreeweeksandthenonservicecenterhandover defectivepieceoneafteranotherforthreetimesandthenagainwhentheygive newpiecedevelopsdefectthattheyhavetogivenewpiecealloveragain tome? SowhatIconcludeisthattheirpolicyistoseethatthequalityof theproductremainsgoodfor15daysandafterthattheycanplayfoolwith theconsumerswithvagueandabsolutelyrubbishwarrantysystematthecost ofconsumer'shardearnedmoney!!! WhenIaskedMr.Sumeshtogivemethisabsurdpolicyofthecompanyin writingheshotbackIdon'twanttodivulgecompanypolicywithother competitors"Idon'tunderstandwhatsortofsecretIhadaskedhimto givemeinwriting.Butthisshowstotalhigh-handednessandruthlessness andcarelessnessandirresponsiblebehaviororseniorservicemanager. OnemorequestionarisesoutofthissorryepisodethattheLGCompany alsosellstheDVDWriterswithoutboxpacking,DateofManufacturingor Priceontheproduct!!!Thisistrulyinviolationoftheconsumerrights!!! Awaitingreply Withregards SunilGDesai PS.ForyourreadyreferenceIhaveattached4Challansofmy supplier(See attachedfile:challan1-Invoi.pdf)(Seeattachedfile:challan2- Invoi.pdf)(Seeattachedfile:challan3-Invoi.pdf)(Seeattachedfile: challan4-Invoi.pdf) reply Thu,12/01/2012-12:33pm—Anonymous(notverified) Thanks Thanksforthehelpfulpost. reply Sat,24/12/2011-12:59pm—sharfuddin(notverified) purchasednewwashingmachine lgcompany[rovidesverypoorserviceihadpurchasedawmfullyauomaticalybutforguideandfittingservicesnooneyethasarrivedtomyhousefrom2weeksifitlikethisthnseeingurpoorservicenoonewillbuyyourproductsplzsendaguidertostartthewashingmachine reply Thu,15/12/2011-6:25pm—muhamaduhashim(notverified) LGGT540OPTIMAVERYPOORCUSTOMERSERVICE MYMOBILEPHONEGT540.HAVESOMECOMPLAINTSSUCHASSLOWANDSOMETIMEHANGING.SOIHAVEGIVENTHISSETTOLGCUSTOMERSERVICECENTERATNPTOWERSTHRISSUR.SECONDDAYTHEYCELLEDMEANDINFORMEDTHATTHEYAREUNABLETOTAKETHEBACKUP.SOWERETURNINGTHEINSTRUMENT.IASKEDTHEMLGCUSTOMERCAREPEOPLEAREUNABLETOREPAIRORSORTOUTTHEPROBLEMTHENFROMWHEREICANREPAIRTHEPHONE.SOKINDLYFINDTHESOLUTIONANDDOTHENEEDFUL MHASHIM ++ reply Sat,10/12/2011-10:07am—Anonymous(notverified) hi NandkumarD.Pathare 1stfloor,roomno16 shivsahyadribldg, sanegurujimarg,lalbaug, mumbai-400012 RespectedSir, IhaveboughtaLGAirconditionerwhichhasadeliverydateof18/11/2011fromKohinoorTelevideoPVT.LTD. Theaddressofabovecenteris182,HajiHabibBldg,OppFireBrigade,DrB.ARd,DadarEast,Mumbai400014. ThemodelcodeofACisS1.5L5E3Swiththeorderno.ORD1229383andInvoiceno.DAD/719567. TheydeliveredthisACtwotimes.Firsttimetheydeliveredwasadefectivepiecewhichwasbrokefromtheside withthesensor.Beforeinstalling,wecametoknowthatthisACwasdefectiveandofolderversion.Sowesentitbackand theydeliveredanothersecondAC. SecondACwasinstalledproperlybutthepipewasnotinstalledcorrectly.thetechnicianbendthatpipeand therewasadangerofgasleakingout.Soirecalledhimandthetechniciancameagainandcorrectedaspermysuggestion. ACworkedfornearly2daysandafterthatitssensorfaileddown.Now,theproblemisthesensorisnotworkinginjust2days andforturningONtheAC,wehavetoturnitONmanually. Thishasbeenfor2weeksandiamverysurethatthesecondACwasalsotheoldonebecauseithadalotof moistureanddustinit.IfihavenotturnmyACmorethan3timeshowcomethattheACwillcontainthedust?Thiswasthe reasoniamsurethattheACistheoldoneAfterallthis,icalledthatshop5timesanddidgothere2timesbuttheyarenot respondingtomycomplaintandtheACisnotworkingtoo. Ihopethatyouwillfindthesolutionasquicklyaspossibletill13Decemberasihavefunctioninmyhome. Thankingyou,Yoursfaithfully, N.D.Pathare reply Wed,07/12/2011-2:46pm—sureshkumar.K(notverified) compliant Ihavepurchasemicrowaveovenon1/2/2011.anditgotrepairedon25/11/2011.Ihavebeengivencomplaintforserviceandtherepresantativeattendthecomplianton29/11/2011andhetoldusthereisthepromblemintheboardandheisorderfortheboardtoday7/12/2011.wehavenotyetreceivedanycalloranyperson. ThennowIcomplaintinthelocalchennaiservicecenterregardingthesametherearetellingthattheboardparcelisontheway,butthecannotgivecommitmenttousthat,whenthecanprovideustheboardandtheservice. kindlytakecaresendusthepersonimmediately. Thanks&Regards SureshKumar.K 98400-92346 reply Sun,27/11/2011-4:13pm—Sujeet(notverified) problamtolesionmusicinBluetoothhedset IHaveLGGS500vMobilebuticantlesionmusicinBluetoothhedset(ihavemackcallinBluetoothhedsetitworkingbutmusiclesionisnotworking) plztalmewhathappeninthishandsetthisissiftwearproblemorthisFacilityisnotavelabelplztalmesoon reply Mon,21/11/2011-12:23pm—RKAggarwal(notverified) Microwave-ComplaintNORNA111107011273 InspiteofrepeatedfollowupnosatisfactoryansweredreceivedfortheMicrowaveofwhichbodywastobechangedasperinspectiondonebytheserviceengg.fromFairdealServices,Ghaziabad????????????????? reply Wed,16/11/2011-10:17am—MdArif(notverified) Washingmachineservice,complaintid=RNA111111074563 sir plzcheckthatwhynotengineervisitforrepairwashingmachine Modelnowp92082 CompaintidRNA111111074563 waitingyourgoodresponse reply Fri,11/11/2011-12:18pm—AmitGupta(notverified) ReplacementofDVD WehavepurchasedDVDplayerModelNo.622fromGhaziabad(Calcagadichock)LGshowroomon25Oct,2011.ButitwasadefectivepeacebecauseitwasnotproperlyreadDVDandhangupmanytimes.ItwasalsoshowingnodiskwhilediskwasinsideDVD.SowecomplaintLGservicecenterforthison5Nov,2011.EngineercomeandsaidthatcardisdefectiveinthisDVDplayer.Wedon’twanttorepairthisDVDplayer,wewantthatDVDplayershouldbereplacedonlybecausewhenwehadpaidamountforthisthenwhyweshouldhavedefectivepeace.WealsocalledPoojaMathur(Manager)whodidn'tpickphone. reply Thu,10/11/2011-10:02pm—manjitsingh(notverified) intimationofcustomercareservicecenternumberatchandigarh pleaseintimatecustomercareservicecentrenumberatchandigarhonmyemailaddress.Pleaseaccordpriority reply Wed,09/11/2011-2:01pm—Premendra(notverified) RNA111104095800 HiTeam DemoispendingforFrontloadwashingmachinefromlast2Weeks Regards Prem -9673004116 reply Wed,09/11/2011-12:21pm—KHVAIDYANATHAN(notverified) NewrefrigeratormodelGL255VV5 IHADBOUGHTON23RDOCT2011LGREFRIGERATOR. GIVENMANYCOMPLAINTSTOCALLCENTER&SERVICECENTER REF/RNA11024013437DT24/10/2011 RNA11105054925DT.05/11/2011ETC. THEREFRIGERATORINSTALLATION&DEMONSTRATIONFOROPERATION WASNOTGIVEN&ONEGLASSPARTISCRACKEDONRECEIPT. IFEELREJECTEDREFRIGERATORHASBEENSENTBYYOURDEALER M/SVIJAYSALESGHATKOPARMUMBAI. PLEASETAKEACTIONIMMEDIATELY K.H.VAIDYANATHAN. 09869008903 reply Sun,13/11/2011-7:50pm—Anonymous(notverified) ForwardyourqueryonthisID ForwardyourqueryonthisID[dot][dot][dot][dot]janak[dot]doshi[at]lge[dot]com...Maybethiswillhelpyou...minegotresolved..bestofluck... reply Wed,09/11/2011-11:52am—RAJKUMAR(notverified) EVERTHINKOFLG IPURCHASEDONLGSPLITACANDITWASINWARRANTY ANDHADCOOLINGPROBLEM... IREGISTEREDTO18001809999BEFOREAMONTH AFTERTHATIESCALATEDTOSIVAJI,RAJKUMARBUTNOUSE. IUNDERSTOODCLEARLYITWASMYFOOLISHNESSOFBUYINGLGPRODUCTTHINKINGITISCHEAPANDBEST... IHAVENEVERSEENSUCHAWORSTSERVICEINTHISWORLD... LG---LIFE'SGOOD MEANSTHERELIFEWILLBEGOODIFYOUBUYNOTOURS.... IADVISEALLTOOBUYSANYSCRAPACNOTEVERGOFORLG. IFYOUSTILLTHINKOFLGPRODUCTSTHENUREFATE... reply Mon,07/11/2011-10:22am—BaldevRajDawar(notverified) LGDoubleDoorRefrigeratornotworking MyLGdoubledoorRefrigeratorModelGR352QLCwentdeadon1.11.11.On2.11.11Icomplainedtohelplineandtheyregisteredthecomplaintvide111102077959.Iagreedtopaytherepaircharges.ThesamedayamechaniccameandsaidtheCPBneedsreplacement.On6.11.11themechanicbroughtaCPBunitbutthisdidnotcouple.HesaidhewillbringanotherCPBunit.When?Hecouldnotassureusthatitwillbedonesoon. WithouttheFrigrunningandwithoutanyhopeofanearlysolutionwearestuck. reply Sun,06/11/2011-4:44pm—Sachin(notverified) WorstCustomerServiceLG IboughtyourproductonOct24,2011inMeerutfromGetanjaliElectronicsandsincethenthereisnodemooftheproduct.WhenItriedtocontacttheservicecenteratnumbers9719919672(ALWAYSSWITCHOFF....IDON'TUNDERSTANDWHYCALLCENTERGIVETHISNUMBERWHENITSALWAYSSWITCHEDOFF)and9811354152(SOCALLEDMANAGERPOOJAMATHURWHONEVERPICKSUPTHECALL)butnoresponse. Ontopofit,yourservicecentertoldmethatdemohasbeengivenatmyhomeanditsclosednow.Idon'tknowtowhomtheyhavegiventhedemoasTILLNOW,NOONEHASEVENCOMETOMYHOME.MAYBE,DEMOHASBEENGIVENTOSOMEGHOSTANDSAMEISUPDATEDYOURRECORD.ISTHISTHEWAYLGWORKS??? Wheniregisteredmycomplaint,iweretoldthatthesameisforwardedandLGpersonwillvisitmyhomein24hoursBUTASPASTEXPERIANCE,AGAINNORESPONSE.Sincethen,IhavebeenfollowingupwithyourCustomerServiceCenteralsofrompastmanydaysandeverytimetheonlyresponseIgetis“YourrequesthasbeenCREATEDANDCHASED”butstillnotevenacallismadetocontactme. reply Thu,03/11/2011-3:57pm—nirmalagarwal(notverified) 1.5YRSOLD(LG)MICROVENISABSOLUTE???-NORSERVICESINCE4M Product/ModelNo.:MWO/CookTop/Hood/MC-7648WH INTHEMONTHOFJUNE2011WECALLEDLGSERICECENTREATSILIGURI-M/SSILCONCOMPUTER&TECHNICALSERVICESFORATTENTINGOUR1.5YROLDLGMC-7648WHMICROWAVEOVEN,WHEREBYTHEIRENGINEERMR.SANJITROYVISITEDOURHOMEANDAFTERINSPECTIONINFORMEDTHATSOMEPARTSNEEDTOBECHANGEDANDHEWILLREPORTLATER.SINCETHANMORETHAN4MONTHSHAVEBEENPASSEDBUTONONECONTEXTORTHEOTHERHEISUNABLETOREPAIROURDEFECTIVEMICROWAVEOVEN.EVERYTIMEHEISMAKINGFALSECOMMITMENTTHATHEWILLREPPAIRTHESETNEXTWEEKANDFINALLYTODAYVERYSURPRISINGLYHESAIDTHATTHEPARTSISNOTAVAILABLEANDTHEMODELISABSOLUTEHECANNOTDOANYTHING....DOYOUTHINKTHISISFAIRENOUGHONHISRATHERLGPARTTODEALWITHTHEIRPRODUCTUSERINSUCHAWAY.IFITISSOTHANLETUSGIVETHEOPPURTUNITYTOCALLAPRESSCONFRENCEANDINFORMTHEPUBLICINGENERALTHATTHELGPRODUCTBECOMESABSOLUTEIN1.5YEARSANDTHEREPAIRPARTSARENOTAVAILABLE.PLZDOLETUSKNOW.MOREOVER,AFTEROURCOMPLAINTODAYAMONKEYFROMLGCALLEDUSANDINFORMEDTHATHEHASBEENINSTRUCTEDTOGIVEUSADEMOFORNEWMICROOVEN......WESOMEDISAPPOINTEDLGUSERSAREABTTOCALLAPRESSCONF.ANDINFORMTHEGENERALPUBLICABOUTTHELGPRODUCTSANDITSSERVICES... reply Wed,26/10/2011-8:49am—AnujBansal(notverified) Complaintnotbeingresolvedformorethanaweeknow. Hi, I'velaunchedacomplaintformy21"1RGE(Ultraslim)LGTValmostaweekagoanditisstillpending.I'vebeencallingthemagainandagainbuthavenotbeengettinganythingapartfromthefakeassurancesthatmycomplaintwillberesolvedwithin24hours.Ithasbeenthepatheticcustomerserviceonpartofthecompany,andI'llnotbuyanyproductofLGinfuture. AnujBansal #9811424175 reply Tue,25/10/2011-10:37pm—S.Sekar(notverified) LGDoubleDoorRefrigeratorGL-S292QL-Silver ThisistobringtoyourverykindnoticeofourdeeprootedfrustrationafterbuyingLGDoubleDoorRefrigeratorGL-S292QL-Silverin2005.WemadeourveryfirstcomplaintanditwasrespondedwithyourserviceengineerswithaThermostatReplace.Butuntilnowourcomplaintisstillthesameandithasneverbeencorrectlyattendedtorectifyourproblem.After6yearsofongoingtussletorectifythisbasicproblemIhavecometoandefiniteconclusionthatyourTechnicalteamistotallyunreliable,unheedingandUncaringtoourconcerns.Ihavedecidedtotakeyourhelpasafinalresortbeforedecidingfurtherproceedings.Ihopethatyourteamwilldefinitelytakeupthisissueseriouslyandprovideuswiththerequiredcorrectivemeasures.IwouldalsoliketoinformyouthatallourfamilymemberslivinginvariousplacesacrossthecountryhavebeenusingLGproductsandwearecontinuingtousethemforourfuturegenerationaswell.Wehavebeenusingrefrigeratorforthepast25yearsandthisisour3rdrefrigeratorWehavenevereverhadanyproblemwithanyofourotherpurchasesandwehavebeenextremelyhappywithourpurchasedecisionexceptthisparticularcomplaintandincident. Afterthefirstthermostatreplacebyyourengineerswehavejustbeenseeingyourguysjustcominginandcollectingvisitingchargesforthesameanddotheconsistentlyincorrectapproachofjustadjustingthetemperatureknobandjustblindlyassuringthattheeverythingisfinebutnothingisfinetillnow.TOhelpyouwithourlistofcomplaintssoastoenableyoutocorrectlyunderstandthenatureoftheproblem,iamherewithlistingitdowninnumericalorder. 1) Anyitemlikemilk,curd,getsicepieces/particlesoficedepositedontopofthem,whichisagainsttheprincipleandlogicofrefrigeration. 2) Allthevegetableskeptinthevegetabletraygetsspoiltonofitssidesandgetsrottenandgivesappearancelikesoilbecauseoficeparticlesaroundandagainthisestablishesthattheveryprincipleofrefrigerationgettingdefeated. 3) Therehasbeenabsolutelynoprobleminthefreezercompartmentforthelast5-6years. 4) Every6months/yearwemakecomplaintstoyourofficialcustomercare.Wekeeprequestingseniorguystocomeoverandfixthisproblem.Untilnowwehaven’tbeenvisitedbyaSeniorEngineerandtheproblemisstillleftinanunattendedstate.ISLGexperiencingadearthofseniortechnicalsupportstaff? WearerepresentingtoyouonafinalbidbeforegoingtocomplaintoanyconsumerforumwhichisagainstouremotionalconnecttoLG.Requestyoutosendsomeoneandfixtheproblemandenableustousetherefrigeratorinperfectcondition. Pleasefindbelowtheproductdetails ModelNumber:LG-RefrigeratorGL-S292QL–SILVER Place:VijaySales,GoregaonHub(East) Date:27/03/2006 CodeNo.:ORD4003380 ChasisNo:GL-S292QL–SILVER–“502IL000969” reply Sat,22/10/2011-10:37pm—DR.JAWEDANJUM(notverified) comlaint IhavepurchasedMC2149BBmicrowaveovenon20thofoct2011.buttilldatenoonehasturnedupforDEMO.PLEASEHELP reply Thu,20/10/2011-12:57pm—SUMIT(notverified) LGDEALERCOMPLAINT IHAVELODGEDACOMPLAINTOFMICROWAVEOVENMODELNO.MC8087ABR(ComplaintNo.141011123395)ONCUSTOMERCARELGON14OCT.2011,BUTAFTERALMOSTWEEKPASSEDNOACTIONHASBEENTAKEN..NOWPLSTELLMEWHATTODO.??? reply Mon,17/10/2011-8:26pm—PabanMoitra(notverified) Mycomplaintno.RNA111007021447,Dt.07-10-11 DearSir, Evenafterrepeatedintimationtoyourcustomercomplaincell overtelephone,yourserviceengineerattainedthesaidcomplainon 11-10-11&suggestedtoreplacetwonosofsparesandobtainedsignatureonyourJobCardforMicrooven,ModelNo.MG-396WA, Sl.No.511LPLQ001232.Sincethentodaythe17thOct'11noresponsefromthelocalservicecenter.(ieM/sSahanaEnterprise,Howrah-711101, W.B).Pldotheneedfulfromyourendattheearliest. Thanks. Moitra. reply Sat,15/10/2011-9:16am—Humayun(notverified) lgledinternetvideoprogramnotwork Sir,IhaveLGLEDtvmodelnoicanopeninternetpagebutcouldnotopenvideowhy?wheniopenvideoitaskswindowmediaplayer,howcanidownloadmediaplayer?pleasereplysoonandgivecustomercarenumberortechinisiannumbernearTiruvaruratTamilnadu reply Thu,13/10/2011-4:46pm—NKVaishnav(notverified) AppreciationofLGCompany Thanksforyourpromptservice.Ihave21"FSTModelLGTV.MyTVwooferwasnotworkingIlodgedacompalintstoLGCoustomerCareandwithin48hoursthereserviceengineerreplacedICandseviced.ThanksforLGTeam. reply Mon,03/10/2011-11:47pm—Abhishek(notverified) InternalQuery DearSir, FromwherecanigetanLGUS760(CDMA)MobileinSaharnpur.ItsUrgent ReplyASAP, AbhishekSachdeva reply Fri,30/09/2011-11:06am—GajrajSharma(notverified) Harrassment&Unsatisfactoryserviceaftersale DearSir, Itisamatterofgreatconcern&surprisethatIhadpurchasedyourcomputerModelno.-intlC13(2100)videBillNo.BSM/R1/12093dated24.05.2011fromM/SBansalStarMart,Shakarpur,NewDelhi. Thiscomputerstartedgivingtroublesfromthelast10daysbutsincetheseweretolerablehencewereignoredfromyourend. However,whenIhadnootheralternative,Iapproached/complainedyourauthorizedserviceCentrei.eM/SBansalStarMart,Shakarpur,NewDelhivideComplaintno.-RNA110920017182ondated-20/09/11. Afterthat,visitingsomanytimesyourservicecentre. Now,afterpassing10days,theproblemisasitis. YouwillappreciatethatIhavepurchasedyourproductduetoyourproductdurability&reputationinthemarketbutundertheabovecircumstances,Ifeelthatthesearenotconsideredassatisfactory.AbovetheseyourServiceCentreServicearealsonotreliablesincewithinaperiodof10days,samefaultisbeingexperienced.Inowfeelcheatedthatinthefirstinstance,Undertheabovecircumstances,IapproachyourgoodofficethatpromptactionmaybetakentoreplacemydefectiveComputersothatIcangetsatisfactoryserviceofyourproductwithoutfail. Ihope,keepinginviewyourgood/healthyrelationswiththeyourcustomersanappropriateactionwillbetaken. Thankingyou, GajrajSharma, (M)9717095825 reply Thu,29/09/2011-8:47pm—vishal(notverified) poorservicefromLG IhaveexperiencedtheworstserviceresponsefromLGcustomersupport. IhavemadeupmymindtofileasuitagainstLG. IhadgotmyACgasrefilledinsep/2010byauthorisedservicecenteratVasundhara,Ghaziabad,whichwasdischargedwithin6monthsofitsuse. NowservicecenterisaskingtorefillthegasagainandchargingRs1428/-forthesame. thisisreallydisappointingthatanauthorizedservicecenterhassuchapoorqualityofservice. doIneedtopaysuchaheftychargeseveryyear? Iamsupposetobearsuchaheavygasrefillingchargesforthefaultyandcarelessservicefromservicecenter. Mostsurprisingly,Ihavewrittensomanyemails&reminderat"serviceindia[at]lge[dot]com"butnoneoftheofficerhasevenbotheredtocontactme. IhavedecidedtoneitherbuyLGproductsinfuturenorrecommendtoanybody. vishalvarshney 9871183424 Vasundhara,ghaziabadU.P. varshney_vishal[at]indiatimes[dot]com reply Thu,29/09/2011-4:23pm—INDRAKUMARTRIVEDI(notverified) LGSERVICEPOLICYFORCUSTOMER Ipurchasedamicrowaveovenon02/08/11,modelno.MC-7148MS.On20/6/11aproblemoccurinthemicrowaveovenandIcomplaintthesametoLGvidecomplainRef.no.RNA110620015479.Aexecutivecometomeetmeandsaidkavdandmyekaneedtobechangedbutitwilltakesometimenearly15daystoonemonth.ButthesaidexecutivenevercameagainandIamstillwaiting.NowIhavemailedallthematterinyourLGwebsiteon18/09/2011.On19/09/2011aexecutivecometomewithanewcomplainnoandsaidthatthewarrantyperiodisoveranditwillattractchargestorepairthesamewhenIaskedaboutmyoldcomplainhesayyouhavetotalkwithMishraji,ourbranchhead.Iamcallingtohimandhesaysyouroldcomplainisclosedandheneverwanttotalkaboutoldcomplain. NowIwanttoknowhowtheoldcomplaincanclosewithoutresolvingitandwaitforwarrantyperiodexpiry.Isthisthepolicyofthecompany? IamusingT.V,Freeze,A.CMicrowaveovenandotherhomeapplianceofLGandplantopurchaseanewwashingmachine.iwontbuy1moreinfuture.nowiamloosingfaithinlgandnotrecommendingtoanyoneunlessmyproblemresolved...plzdocorrectivemeasuresandrepairorreplacemymicrowaveoven...asLGknownforitscostumerservice...iwillwritetoawaazpahredaarandtonationalconsumerredressalforumaswe.. IndraKumarTrivedi reply Thu,29/09/2011-2:09pm—RajeshKannaujia(notverified) Hopelessservice IregisteredcallwithLGServicecenteron16thSep'2011andmyrequestidisRNA110916052411.Furthertoregisteringcall,IhadawordwithCustomerCareOfficeralsowhoassuredmeforthepromptresolutionoftheissue.Subsequently,IapproachedServiceCentertogetthestatusonmycallattheirendandeachtimetheytoldmethatwithin4hourstheirtechnicalpersonwillcommunicatewithus. Sofarthereportedproblemisunattendedandnoneoftheconcernedpersonisbotheredtolookintoit. Iamnotsurewhethermanagementlookingafterservicesdoreviewtheirqualityofresponse/resolution.Whethertheyareinterestedinimprovementisamatterofgreatconcern.IfsuchapproachonsupportfromLGcontinue,IfearwhetherpeoplewillhaveinterestinLGproducts. IrequesttoconcernedstaffofLGtolookintoit&ensuretoenhancethecustomersatisfactionsothatsuchremarkscouldbeavoidedsincenoneofushavetimetokeeponwritingsuchfeedback. Regards, reply Mon,26/09/2011-8:17pm—HemantSinghania(notverified) FruitTrayrequiredofmyLGfridge IpurchasedLGfridgemodel#GLT322GVin2004.Fruittrayofmyfridgehasdamaged.Iwanttopurchaseanew.YourMirzapur&Varanasiinformedmethatitisnotinstock. IsitthatLGmakesnewmodelsandstopsmakingpartsofoldmodels. HemantSinghania Musafferganj,(BehingNaveenCinema) Mirzapur-231001(U.P.) Cell:9415205693 reply Sat,24/09/2011-9:15pm—sumeshkumamahendra(notverified) lgsplitac1ton IHAVEPURCHASED1TONLGSPLITACFROMRELIANCEDIGITALSHIPRAMALLGAZIABADUP.AFTER3MONTHSGASLEAKAGEFROMTHECONDESOR.IHAVECOMPLAINTTOTHESERVICECENTER20DAYSBEFOREBUTCONDENSORISNOTAVAILABLEONYOURSERVICECENTER.IFDONTHAVETHECONDENSORWHYYOUSELLTHEPRODUCTTHROUGHTHEDEALER. reply Wed,21/09/2011-5:25pm—VenkatRaman(notverified) Mobilephonenotserviced IpurchasedanLGP350mobilefromSangeethaMobiles,MarathahalliBangaloreonMay152011.After3monthsithadaproblemwiththespeakeranditwasalwaysshowingheadsetmode.Sincethewarrantyperiodisavailable,ItookthemobiletotheLGservicecenter(EsteemMobiles,Marathahalli,Bangalore)on7/9/2011.Theytookitforservicingandpromisedmethattheywillgivein3days.It'sbeenmorethan13daysnowandstillmymobileisnotserviced.Everytimewhenicalltheservicecenterigotareplythatitwilltakethreemoredays.Buttilltodayihavenotgotmymobile. JobNoattheservicecenter:RNA110907094212 reply Tue,20/09/2011-10:20am—OnedissatisfiedLGCustomer(notverified) OnedissatisfiedLGCustomer Hi, IhaverecentlyboughtaLGWashingMachineF1256QDPfromRelianceDigital. Afternumeroustimesoffollow-uptheycamefortheDemoandhavefinisheditwithoutexplainingthebasicdetailsoftheMachine.TheyhavemissedthebasicexplanationlikewhodoIputthemachineintodrier.BeingnewtotheMachineIdon’twanttoexperimentwiththisexpensivemachine. ItishardtogetintouchwiththeserviceagentsfromthecompanyandhardertoaskthemtoexplainthathowdoIdoanysaidfunction. TheCustomercareshouldunderstandtheproblemofthecustomerandtheavailabilityofthecustomercarenumberwillmakethecustomerhappy.ButLGdoesn’tbelieveingivingtheCustomercarenumber. OnedissatisfiedLGCustomer. reply Sun,18/09/2011-3:35pm—HarishKumarSharma(notverified) ServiceforWashingmachine DearSir, PleasegivemetheaddressandcontactnumbersofyourNasik,maharashtraforrepairoffullyautomaticwashingmachine. Regards, H.K.Sharma reply Fri,16/09/2011-7:10pm—n.sathyanarayanan(notverified) LGDOUBLEDOORFRIDGE WHENANEEDYPRODUCTFAILS,THEUSERISSUFFERING.WHENWECALLFORSERVICETHEYARENOTCOMINGIMMEDIATELYANDSUGGESTINGVARIOUSINSTRUCTIONSOVERPHONE. ATONEGOTHESERVICEISNOTRENDEREDTOTHECUSTOMER. DEFINITELYWILLLOOSEMARKETSHARE.WITHSOMANYDISSATISFIEDCUSTOMERS,ASASUFFEREDPERSONIWILLDOMAXIMUMABUSEABOUTTHISBRANDANDPRODUCT. DEARMARKETINGHEAD, PLEASELISTENTOCUSTOMERSANDKEEPTHEMHAPPY...ELSETHEDAYISNOTFARAWAYFORLGTOBECOMEOBSOLETEBRAND,STOPYRPEOPLESARROGANCE. reply Fri,16/09/2011-3:10pm—Irfanuddin(notverified) Refrigeratornotworking Hello, IhavebeentryingtocontacttheLGCustomerservicebutnotabletoreachanyone.IownasingledoorLGrefrigerator.Sincecoupleofday..wheneverIopenthedooroftherefrigeratorIseeasparkfromtheFridge. Needsomeonetokindlyassist,ASAP. Thanks, Irfan reply Sun,11/09/2011-8:19pm—HSNegi(notverified) ComplaintregardingrepairofTVset Thisiswithreferancetomycomplaintno.RNA110910038618.IhaveaFlatronLGXD29"TV.Ithasbeenoutofordersince8thSep'11.RepeatedcomplaintstothelocalLGcustomercarecentreatBareillyhasyieldednothingbutassurances.EventhecomplaintlodgedatcusomercareserviceNoida,videabovecomplaintno.,whichassuredservicewithin24Hrshasyieldednoresponse.ThissetwasrepairedforthesamedefectbythelocalLGserviceinMay'11butwithin4monthsithasfailedagain.YouarerequestedtoissuesuitableinstructionstotheBareillyLGserviceproviderandcarryouturgentrepairstoavoidinconveniencetoyourcustomers. reply Thu,08/09/2011-7:14pm—Anonymous(notverified) MicrowaveOven regrets,mycomplainno.RNA110902026156given8daysback,stillnotattended. reply Wed,07/09/2011-11:49am—ShailendraNigam(notverified) ComplaintofMicrowaveOven. IHAVELODGEDACOMPLAINTOFMICROWAVEOVENMODELNO.7687AB(ComplaintNo.NA110901073899)ONCUSTOMERCARELGON30AUG2011,BUTAFTERALMOSTWEEKPASSEDNOACTIONHASBEENTAKEN.EVERYTIMEIAMGETTINGREPLYTHATFAULTWILLBEATTENDEDWITHIN24HRS.NOWPLSTELLMEWHATTODO.??? reply Wed,07/09/2011-10:37am—Anonymous(notverified) Poorservices ihavepurchasedone32lglcdtv,showroompeoplearenotgivenmethewallbracket,forinstallationiregisteredonlgon28/8/11,todayis7/09torespondfromlg reply Tue,06/09/2011-8:24pm—AbhinavaChanda(notverified) PatheticServiceforLGMicrowave OurmicrowavewasbeenpurchasedfromNationalElectronics,Jamshedpur.Theuserpanelforsettingtimeandtemperaturewasnotworking.So,complainwasregisterandtheyhadsentengineersfromAuthoriesdLGservicecenter.TheytookRs3300andchangedtheentirepanel.Itdidnotevenwork1day.Itisagreatshameforsuchagreatcompanythatevenafter1andahalfmonth,thepanelhasnotbeenreplaced,neitherthemoneyhadbeenrefunded. IamgoingtosuetheAuthorisedservicecenteraswellasthecompanysoonintheConsumercourtiftheproblemisnotrectifiedsoon. reply Tue,06/09/2011-4:04pm—mohd.ramzan(notverified) complaintofsplitA.C. IcomplaintmysplitA/Cfrom02.09.2011at12.45companyvisitsamedaybuttoday-6.8.11myA/Ccannotrepairediamoldestcustomeryourcompany.Kindlyhelpme. reply Mon,05/09/2011-4:47pm—GirishTalwar(notverified) MICROWAVELGCOMPLAINT IHAVEGIVENCOMPLAINTONCUSTOMERCARELGON30AUG2011,BUTAFTERALMOSTWEEKPASSEDNOACTIONHASBEENTAKEN.IHAVEAGIVENCOMPLAINTON18001809999,BUTEVERYTIMEGETTINGREPLYTHATFAULTWILLBEATTENDEDWITHIN24HRS. reply Sat,03/09/2011-9:16pm—sunil(notverified) veryverypoorserviceslg dearsir, IrequestafteronemonthyourJamshedpurservicecenteryourCDMAheadsetlg235cabinetorderbutingoremyrequest. reply Fri,02/09/2011-10:12pm—Anonymous(notverified) IpurchasedLGWashing IpurchasedLGWashingmachinefromVivkes,T.Nagar,Chennaion21-Aug-2011.Duehouseshifting,IrequestedVivekstodeliverthewashingmachinetomynewaddresson29-Aug-2011.Igotthewashingmachinedelivedtomeon29-Aug-2011.Duetohouseshiftingandsettlement,wecouldnotdohandwashingsoheavilywaitingforwashingmachinetobeinstalledimmediately.ButLGinstallationpersondidnotcomeon30thandIcalledbothViveksandLGcustomercare.LGcustomerreppromisedtosendon1-Sep-2011,butnobodycame.WhenIcalledbothLGandVivkek,theysaidanother24hours,andtheyrepeatedthesameonFriday.Todayis2-Sep-2011,Fridayandtillnownobodycame.Nowtheypromisedtocometomorrow,SaturdaybutImightwanttogoouttomorrowformanyotherpendingtasks.HowlongcanIpatientlywaitwiththefrustration.Pleasehelp. reply Thu,01/09/2011-10:14pm—himani(notverified) noresponsefromcustomercarepleasehelponurgentbaes wehavepurchasedonenoofLG.0tnsplitairconditioninthemonthofJune.wehaveinstalledthesamewithoutanyproblem,fromlast10days.Iloggedacomplaintdate26augandmycomplaintnoisRNA110826076024andgavethealladdressandcontactnumber.yourcustomercareusetellmesamestoreyeveryday.wewillcallyoubackwithinhourebutfromlast6daysih'ntrecivedacallfromLG. thisisasincerityofthecustomercareofficersofthatesteemedcompany? .reply reply Thu,01/09/2011-12:44pm—RajivMehta(notverified) Harrassment&Unsatisfactoryserviceaftersale Sub.:-Harrassment&Unsatisfactoryserviceaftersale DearSir, Itisamatterofgreatconcern&surprisethatIhadpurchasedyourRefrigeratorModelno.-GL325TMvideBillNo.3592dated12.06.06fromM/SElectroWorld,Panipat. ThisRefrigeratorstartedgivingtroublesfromthelast2yearsbutsincetheseweretolerablehencewereignoredfrommyside. However,whenIhadnootheralternative,Iapproached/complainedyourauthorizedserviceCentrei.eM/SHariOmService,PanipatvideComplaintno.-110601048605ondated-31/05/11. Afterthat,visitingsomanytimesyourservicecentre,finallyMr.Rathi(Engr.)visitedmyresidenceNFL,Township,Panipat&clarifiedthatGasistobefilledup.Hence,gaswasfilledupondated07.06.11&anamountofRs,1030/-waschargedfrommevideReceiptNo.2182.But,againthesamefaultwasnoticed&complainedinthisregard.Then,gaswasfilledupon09.06.11again. Now,afterpassing2monthstime,thesameproblemhasarisen&whenyourServiceCentrewascontactedvideComplaintno.-RNA110827010506dated27/8/11inthisregard&they(Mr.Pawan,Engr.)havementionedthatcompressorhastobereplaced&sincemyRefrigerator’sguaranteeperiodhasbeenoverinthemonthofMay,2011henceRs,4200.00hastobepaidbyme. YouwillappreciatethatIhavepurchasedyourproductduetoyourproductdurability&reputationinthemarketbutundertheabovecircumstances,Ifeelthatthesearenotconsideredassatisfactory.AbovetheseyourServiceCentreServicearealsonotreliablesincewithinaperiodof2months,samefaultisbeingexperienced.Inowfeelcheatedthatinthefirstinstancei.eondt.31.05.11,compressorwasrequiredtobereplacedwhichwasnotreplacedatthattimesothatmygrievancecouldhavebeenresolvedonceforallbutthiswasnotdone&Rs.1060/-waswronglychargedfromme.ReasonsfornotreplacingcompressoratthattimearewellknowntoyourServiceCentre,Panipat. Undertheabovecircumstances,IapproachyourgoodofficethatpromptactionmaybetakentoreplacemydefectiveCompressorsothatIcangetsatisfactoryserviceofyourproductwithoutfail. NeedlesstomentionthatactiontorefundmyearlierpaidamountofRs.1060/-isrequiredbyyourgoodofficewhichwerewronglychargedbyyourServiceCentre.Ihope,keepinginviewyourgood/healthyrelationswiththeyourcustomersanappropriateactionwillbetaken. Thankingyou, RajivMehta, (M)94665-73463 Landline-0180-2666202 reply Sat,27/08/2011-7:10pm—GyanendrakrVerma(notverified) tftcomlaint dear Ihavecomplainedtentimesaboutfortydaysagobutcomplaintnotedonlytwotimes14-08-2011&onesafterbutnoactionpleaseactionotherwiseigotocourt.MyTftbillis02-02-2011.adapterhaveproblemidiagnoseservicecentersayonlysixmonthwarrantybutcustomercaresayoneyearwarrantymylossisaboutonelakhwithinfourtydays.say24hours&12hoursproblemsolve reply Sat,27/08/2011-5:22pm—Anonymous(notverified) poorresponceofACcomplaint IhavepurchasedsplitACinthemonthofmayihavesomesmellingprobleminACwhilefanisinrunningmodecomplainttodealerforsameasperdealerjustmaniscomingustayathomebutnoresponsetodayon27thagaincallbutnophonepickingupiamlivingatRajpura(Patiala)weatherLgwillfixuptheresponsibilitytosolvetheproblem reply Fri,26/08/2011-2:24pm—gopalji(notverified) ComplaintforMobileHandset Sir, IhadboughtanLGhandsetmodelno.G-5155on29.08.10atAyodhya,District-FaizabadinUP.Suddenlyon14.08.11thephonehaslostthelight,thenItookawaytoyourservicecentreinFaizabadwheretheyaskedtoleavethesetfor3days. Ilefttheseton17.08.11,buttheyhavenotgiventillnow.itseemsthattheCompanydoesnotcaretowardstheirproductaswellastheirservicetoo. Oneanotherhandsetofthesamemodelwaspurchasedbymyrelativeon25.11.2010,thesameproblemtookplaceon18.08.11.Ihavegiventoservicecentreon19.08.11,butitalsocouldnotrepairedbyyourcentretillnow.Please,letmeinformwhyisitso?Howmuchtimeyouwilltakeregardingmycomplaint. Yours Gopalji Ayodhya 09455544581 reply Fri,26/08/2011-7:28am—SanjayBrahmankar(notverified) severecomplaintregardingLGservice Dearsir, IHaveaDoubleDoorRefrigerator(Dios)hardly6yearold.ApartfromitwehavelotsofotherRefrigerators,projectorandAirconditionersfromLGatmycompanypremises,andtilltimeIwasaHAPPYCustomerforaboveproducts. ProblemStartedwhenourDiosstoppedworking,andnootherTechnicianwasabletocureit.AnddefinitelythesizeandcostofDiosmadelocaltechnicianrunaway.SowecalledLGcustomerCarenumberon16thAugwhichclaims24hrserviceperiodandtilldateIamregularlycallingthemandwaitingforthat24hrdurationtoend.IrecognizedIWASaHAPPYcustomerofLGbecauseInevercalledLGcustomerCarenumber. AnywayIdonthaveotheroption,becausetheDIOSunitisacomplicatedmodel,allIcandoisrequestLGorthrowthatthing.ThroughthisIonceagainrequestyouall,pleaseREPAIRTHEFRIDGE. RNA110816044114,RNA110824062752. SanjayBrahmankar Director SumanHatcheriesLtd. reply Tue,23/08/2011-7:58pm—vedpaldhankar(notverified) complainofL.G.serviceengineer iboughtafridgeof260lton29July2011.butthereisaprobleminitscoolingsystem.Mycomplainedno.isRNA110822085321dated22.8.11andRNA110823040223dated23.8.2011.butdresponseandbehaviorofdserviceengineerwasunbearable.hewastalkingveryrudelyonphone.hevisitedatmyhousewithoutanypre-informationandwithoutanyappointment.hiscellnumberis8860622662.mycontactnumberis09711675116. reply Thu,11/08/2011-5:18pm—Anumala(notverified) COMPLAINTABOUTMY50inchPlasmainstallation, Iwasrequestedtoinstallationmy50PJ250PlasmaT.Vonemonthbacktillnownobodycomtofix,nobodaygivingresponce, ILIKETOBUYONLYLGPRODUCTBUTINDUBAIONLY"DUBAISERVICEPERSONSISGOODWITHEN24HOUSTHEYWILLGIVEBESTSERVICE" bUTININDIAIDIDNOTGETRESPANCETILLNOWTHISISMYonlinecomplaintnumber"RNA110723010424" ANYBODAYCANHELPUSORTHISISTHELASTTIMETOBUYLGPRODUCTININDIASOWEWILLNOTBUYNEXTTIMEANYOFLGPRODUCT THX ANUMALA 00971-506385329, DUBAI U.A.E reply Sat,06/08/2011-11:51am—pravesh(notverified) LGA/CService Sir, Iceformationoccureatairsuction(eveporator)whenreducetheTempreture(saybelow24)speciallyinrainyseasonandalsoreducedairflow.pleasehelp,It'surgent. reply Thu,04/08/2011-1:01pm—Ramendra(notverified) Extremelypoorservice LetmefirstinformyouthatLGhasthemostpatheticrepairservices.Aftersevereharrassment,Iamplanningtoservealegalnoticeandgotoconsumercourt.However,Iamwritingthisemailtoavoidlegalhassles.Ihopetoreceivearesponseinnext3days. IhaveaplasmaTV42PG21R(3yearsold).TheTVdevelopedasnagaround2monthsforwhichIlodgedacomplaintno.(RNA110603025057).Aftercontactingthe1800no.severaltimes,Igotacallfromservicecentreandatechnicianvisitedmyplace.HerecommendedmetogettwoboardschangedinTVandIaskedhimtogettheparts.Later,after20daysofnoresponseIcalled1800numberandtheyaskedmetoregisteranothercomplaintRNA110622003932.Afterthat,theservicecentresentaguywithpartsandchargedmeRs.13000/-.Justafterheleft,TVagainwentblankandIhadtoregisterthecomplaint-RNA11070404845.Nowithasbeenmorethan25daysandnoresponse.IfeelcheatedwithlossofRs.13000/-andadeadTV. reply Wed,03/08/2011-1:34pm—Anonymous(notverified) VeryPoorService IhavepurchasedLGA/Cin2009.inthemonthofjuly2011myA/cstopworking,thereaftericontctedtoLGOffice,SahuAgency,Lucknow.TheytoldthatcompresorofA/Cwillbechangedbycompanyandinadvancetheytakenme1700/-+350/-=1950/-RS. NowihaveremindhimseveraltimeplsinstaltheA/Cintime.ButMr.Aslam(0522-4040100)atservicecenteratLucknowspeakinverybadmanner.IamveryfedupbyLGPoorservice,eventhoughihavepayinadvance KeertiSati reply Wed,03/08/2011-1:13pm—vinayakNkhandge.(notverified) Mobilenotgettingswitchon. DearSir/Madam, IhadpurchasedLGmobile(GX200)on25.07.10andwithinyearon25.07.11itwasgetautomaticallyswitchoff&notgettingon,soon30.07.11Ivisitedtoyourservicecentreatmulund&infdthemobprb-1sttheytoldmetherepairschofRs.150/-&againateveningwhenIinquiredaboutmymobiletheytoldmethechargesofRs.950/- Sopleasehelpmeinresolvingthisproblem.IhadpurchasedthismobilewithatrustthatLGmobileisofGoodquality&willworkforlongbutIamverymuchdisappointedwiththeQualityofLGMobileaswithinayearsuchabigprbthatIhavetospendRs.1000/- Waitingforyourreply. Thanks&Regards. From, Vinayakkhandge. themostirrated&frustratedcustomer (complaintno.RNA110730089321) reply Fri,29/07/2011-11:45am—joshyPB(notverified) LGTelevision MyLGTelevisionisnotworkingthewarrantyperiodisoverPlscontactme09946789056 reply Thu,28/07/2011-11:05am—Rafeeq(notverified) WarrantyclaimforLGsplitAC IhaverequestedawarrantyservicefromLGservicecenterRNA110715022374....almost20daysnow,noactionyet.....made100callstoservicecenternouse...onlypromisesfornextday.....willmakesurethatNOLGproductsanymore. reply Wed,27/07/2011-2:32pm—Sadanandpatil(notverified) Demoandrepairingofwashingmachin IhavebuyLGwashingmachinebefore3monthsyetdemoisnotdone.Mymachineisnotworkingfrom7days.icalledlgfor50timesfordemoand10timesforrepairing.MyrequestidisRNA110720023757.iamverymuchdisappointedtoseenooneiscomingforrepairingandnofeedbackfromLG.LGdoesnotseemstovaluetheircustomer.IsuggesttoeveryonethatdonotbuyLGproducts.theirserviceisworstworst.theyarerudenottrytosolvecustomerproblem. reply Wed,27/07/2011-2:18pm—Anonymous(notverified) verypoorcustomerservicefromLGcompany Dearsir, RecentlyweboughtoneLEDTVfromabroad,ithasbeencrackeddownduringtransportation.WelodgedacomplaintwithourlocalLGservicecentre..onceLGexecutivevisitedntoldtobringTVtotheserviceccentre..wetootooktheTVtotheservicecentrenfurtherhereportedthatthepaneltobechanged.wetoldthatwearereadfytopaythecostincurredforbuyingofthatpanel..forpast90dayswearefollowingtheLGexecutivethroughphonecallsne-mails.butworstresponsewehavereceived...ReallywefedupofbuyingLGproduct.. Inurads,urverywellprojectingabttheservice,butintherealsceneitverynegativeandpathetic.. byseeingoursufferingswithurservice,ourneighbourstoodecidednottobuyurproduct... Ifthesecontinues,urcompanywillbelastinthiscompetitiverace... thissarealone.onfrustrationonlyimpostingthisinthissite... kindlylookintoit... reply Wed,27/07/2011-2:14pm—Sadanandpatil(notverified) Demoandrepairingofwashingmachin IhavebuyLGwashingmachinebefore3monthsyetdemoisnotdone.Mymachineisnotworkingfrom7days.icalledlgfor50timesfordemoand10timesforrepairing.MyrequestidisRNA110720023757.iamverymuchdisappointedtoseenooneiscomingforrepairingandnofeedbackfromLG.LGdoesnotseemstovaluetheircustomer.IsuggesttoeveryonethatdonotbuyLGproducts.theirserviceisworstworst.theyarerudenottrytosolvecustomerproblem. reply Wed,27/07/2011-9:06am—sandeepagrawal(notverified) lgwindowA/C THEWINDOWA/CISNOTWORKINGWHICHIHAVEPURCHASEDTWOYEARSBACK. SOMEBADSMELLISCOMINGOUTOFa/ccabinetwhileoperatingthesame. evencoolingiseffective,becauseofbadsmellwearenotabletorunthesame. reply Mon,25/07/2011-5:46pm—devenderkumar(notverified) verypoorservice ihadcomplaintaboutmyLEDTVon17/7/2011withcomplaintno.-RNA-110717079149.theysaidthatourcostumerexecutivewillcontactyouinnex24hoursbutwentheycametheyhadgivenmobileno.softwopersons(Girish-9711187921andArvinder-9711187903)tocallthemandaskthemtopickourunitfromourhome.Wecalledthendailyfor1wholeweekandtheyalwayssaythatourcustomerexecutivewillbecomindtodaytotakeyourunitbuttheynevercame.Afteroneweekiagaincomplainedon23/07/2011withcomplaintno-RNA-107723026860andtalkedtoMr.PradeepGupta.Evenaftrcomplainingsecondtimetheydidnotcametorepairmyunitsoicalledthemagainon25/07/2011andtheygavemeno.ofMr.AmitAggarwal(AreaManagerofcostumerCareBranch,RajouriGarden).Icalledhimatleast20timesbutstillheisnotpickingupthephone.SoIrecommendYoutoThinkatleastoncebeforebuyinganyLGproduct. THANKYOU reply Sat,23/07/2011-11:06pm—chitranjankumar(notverified) newacnotworking IamusingLGProductsforyears.IhadnoproblemwiththeLGproducts.butlastMay,IpuchasedsplitACfromLG.Iamverymuchdisappointedtoseetheperformance.Acisnotworkingproperly.Icomplainedthedealer/customercarebutnotgotthesatisfactoryresult.Oftenthecompressorstoppsrunning.Onlythefanrunswithnocoolingatall.pleasehelpme.Isthereanyoptiontoreturntheproduct. reply Sun,24/07/2011-2:19pm—admin Noyoucan'treturnthe Noyoucan'treturntheproduct.ContactfirstLGIndiatollfreenumberanddon'tforgettoread:ConsumerComplaintsTips. reply Fri,22/07/2011-9:27pm—Sayeed(notverified) LEDTV ItispathetictoseeallthesenumberofLGcustomer'sunhappywiththehandlingofcomplaints,afterreadingmostofthecomments,Iamapprehensivewhenmycomplaintshallbeentertain.InthiscompitetiveatmospherewereserviceistheUSPforeverycompanytoincreasetheirmarketshare,Iwonderhowservicecentertakethingslightly. AnywaysIhavelodgeacomplaintwithyourcallcenterformyLEDTV,andwastoldthat,wecanexpectacallin24hours,butsofarthereisnoresponsefromyourend. Mycomplaint#isRNA110718031811hopethispostisnoticedandsomeactionistaken. reply Fri,22/07/2011-7:14pm—S.K.Khanna(notverified) LGproducts–ServicingunderRegularWarranty&HAPPYLIVINGPL IamusingvariousLGproductsforthelastmorethantenyears.IwasconvincedthattheLGproductsweregoodqualityproductscompetitivelypricedandcarrybestaftersaleserviceandvalueforthemoneyspent.DuringthisperiodbesidespurchasingvariousLGproductsformyownuseIgiftedtheseproductstomydaughteronhermarriageandconvincedmyfriendstooptfortheseproducts. Followingcomplaintslodgedwithyourcustomerservicecentreremainedun-attendedtilldate: ·RNA11623017922dated23/06/2011(talkedtoMr.Bhardwaj&Sonia,Callduration7minutes)–receivedtelephonecallfromtheengineerwhomthecomplaintwasallottedtobytheservicecentre,theengineerenquiredaboutthecomplaint,promisedtocomethenextdaybutdidnotcome.Waitedfortheengineertill27/06/2011. ·RNA110627063931dated27/06/2011(talkedtoMr.HarinderandPinky,callduration10minutes)–theengineerwhomthecomplaintwasallottedto,calledandenquiredaboutthereasonandpurposeofcomplaint–(i)attemptedtoavoidvisitingtheplace(ii)visitedtheplace,wantedmysignatureontheservicebooktocompletetheformalityofhisvisit.Hewasinformedthattheservicebookwouldbesignedonlyafterthedrainhoseischangedasrequiredpromisedtoreturnthenextdaywiththerequisitedrainhosedidnotreturn. ·RNA110701062379dated01/07/2011(talkedtoMr.JaiPrakashandMr.Ratnesh,callduration17minutes)–NORESPONSE InthisconnectionImayaddthatwhilelodgingmycomplaintIhadclarifiedthefollowingpointstoyourexecutivesattendingtomycallon23/06/2011,27/06/2011and01/07/2011: ·ThatmywashingmachineModelNo.WFT7519JGistobeservicedasithasnotbeenservicedsincethedayitwaspurchased. ·ThattheDrainhoseisrequiredtobeextendedi.e.alongerdrainhoseisrequiredtobefitted. ·ThatthewashingmachinewaspurchasedfromM/sElectronicParadise(North)ExclusiveLGShoppe,Pitampura,NewDelhivideInvoiceNo.RO38417dated13/12/2009. ·Thatbesides,themachinewasalsocoveredunderHAPPYLIVINGPLANNo.JK18935validtill18/12/2015. IamsorrytowritethatthecurrentmanagementofLGdoesnotseemtovaluetheircustomersanymoreotherwisehowcomethatthecomplaintslodgedwiththecustomerservicecentregounattendeddespiterepeatedreminders.IfailtounderstandastowhydoyoupeoplerecommendandpersuadecustomerstooptforextendedwarrantiesunderHAPPYLIVINGPLANifyoudonotintendtoprovidethepreventivemaintenanceandserviceevenafterenteringintosuchacontractwiththecustomers.WhenIpurchasedthemachine,theLGengineerMr.SunilKant,whocamefortheinstallationofthemachineadvisedmethatifIoptfortheHAPPYLIVINGPLANatRs.2824/-,thewarrantyofthemachinewillstandextendedand50%oftheamountpaidwillberefundedafterexpiryoftheHAPPYLIVINGPLAN. Iamnotsatisfiedwiththeaftersaleserviceorthepreventivemaintenancerenderedbyyourcompany.SincetheWashingMachinepurchasedon13/12/2009wasstillunderregularwarranty,IdonotwishtoavailextendedwarrantyunderHAPPYLIVINGPLAN.I,therefore,calluponyoutorefundthemoneycollectedfrommeundertheHAPPYLIVINGPLANandarrangeforimmediateserviceofmywashingmachine. S.K.Khanna B-30OverseasApartments,Sector-9,Rohini,Delhi-110085 Tel.:01147090421,Mobile:9810989227 reply Fri,22/07/2011-5:47pm—manjusinghwi(notverified) Lowqualityproducts-LGACs ForpastdecadeIhavebeenbuyingonlyLGAcsforhome&office.Neverhadissues.Noweventhebesthighendmodelstoodontworkformorethanayear&repairstheysaynotpossibleaspartsnotavailable.WehavenowmovedtoVoltas. IhaveAcsathomewhichIhavepaidforpartreplacementsjustatthecloseofayearandanotherAcwhichislyingunattendedaspartsnotavailable.NeedattentionofLGpleaseasap. Manju reply Mon,18/07/2011-7:41pm—Anir(notverified) Need3Dcliponglasses Hi, Irequire43DcliponglassesforLGLED3DTV(ModelNumber:42LX65003D)inNaviMumbai.PleaseletmeknowhereIcangetthesame. Regards, Anirban reply Mon,18/07/2011-1:11pm—AnupriyaAlmal(notverified) verybadservice Thehandleofmyrefrigeratorhasbeenbrokensincethelastmonth.mycomplaintno.is110615007125.Theservicecompanyfirstsaidthatthemodelisnowwithdrawn(myfridgeisonly5yearsold).Afteriinsisitedtheyhaveplacedanorderbutapparentlytheparthasstillnotbeendeliveredtothem.Kindlylookintothismatterandpleasegetitsolvedassoonaspossible. reply Sat,16/07/2011-4:43pm—sundarram(notverified) iBoughtRemotecontrolwith iBoughtRemotecontrolwithBarcodeMKJ37815705. 1.Servicecentersarenotadvisingtousebatteryduringpurchase,whereconsumerisassumingthemselfthatbatteryisalreadybuiltin.Henceitsbecomingsurpriseafterreachinghomeandfoundnotworking. Servicecenterareworkinginanintentiontoachievesalestargetonly.Theyarenotinapositiontoworkforcustomerwhichissupposetobemotoofservicecenters. TheabovedetailshasbeenexplainedbymetoLGDirectServiceCenter,Vadapalani,Chennaion16.07.11.Butthetechnicalcoordinatorisnotunderstandingtheconsumerspointofview. 2.Frommorningon16.07.11,amkeeponcallingLGDirectServiceCenter,Vadapalani,Chennaitothecontactnumber04464549186[Thisnumberwasreceivedfromcustomercare].Noresponse,itsringingallthetime.Hence,whatforservicerequirefromLGDirectServiceCenter,Vadapalani,Chennai.Whatisthecomfortlevelyourorganisationisprovidingtocustomer.Whatisthemessageyourorganisationisgoingtoemphasizetothetechnicalcoordinatorwhospoketome.HenotrevelingthenametillmydiscussionandnotprovidingtheemailIDformetosendcomplaint. YourreviewtolookatLGDirectServiceCenter,Vadapalani,Chennaiissues. reply Sat,16/07/2011-1:00pm—MUJEEB(notverified) DOFREESERVICE DearSir/Madam, Ipurchasesplita/cpast4monthsback,tilliamnotdonefreeservice,pleasehelpmetodoserviceformya/c,iaminchennai,nearestofsaligramam-93.MyMobileNo:9791102323,pleasetellanyservicecentretocontactmeearlier,ThankingYou. reply Fri,15/07/2011-5:04pm—Anonymous(notverified) needwashingmachinstand hi, pleasehelpme---ihaveoneLGwashingmachine,needstand,buthowandwhere? reply Wed,13/07/2011-9:28pm—BPradhan(notverified) Dissapointed Sir, IpurchasedonehandsetLGP500andafteramonththerewassomeprobleminbooting,soIhandedtoLgServiceCenterinShillonginBarik...buttillnowmyhandsethasnotbeenfixedandnowtheyaretellingmethatitwilltakeanother10daysastheyaregoingtochangethepcbcircuitbecausetheyllhavetoorderit. MyintentiontowriteisthatwhytheLGCompanydoesnotprovidesparepartstothecenterwhereastheyhavetoorderedit. Thepersonhandlingthephoneis: MrSaikiafromGuwahati. SmtS.LyngdohfromShillong. ADissapointedCustomer. B.Pradhan 918974115062. reply Fri,09/09/2011-4:46pm—E.Marwein(notverified) +1disappointed Sir, PurchasedahandsetLGKM900Arenaandafterafewmonthsthetouchscreengaveproblems.IvisitedtheLgServiceCenterinShillonginBarik...andnowitsbeenonemonththattheyaremakingmewaitforthepartstoarriveatthecenter....plusmywarrantyperiodwillbeendingonNovemberthisyear(2011)...Everytimeicallthemthesameanswer"havetowaitforaweekforthepartstoreachthecenter"..Itsgettingreallyirritatingbecauseicantevenusemyphonenow.... Istronglysupporttheabovepostonthismatter... ADissapointedCustomer. E.Marwein 919774882842. reply Wed,13/07/2011-5:59pm—MinalkumarJawale(notverified) POORservicefromLG LGserviceaftersalesisverypoor. MycomlaintnumberisRNA110611070263.Thecomplaintwasregisteredonemonthback.TheLGtechnicionvisitedtwicetorepairtheproblem.buthedoesnotabletodiagnosetheproblemthentheytoldmetotakeLGLCDattheirservicecenter.ItookLCDtotheirservicecentre,after1week,iamnotabletogettheproperfeedbackfromservicecentre. Nowpleasehelpmetogetoutofit. reply Tue,12/07/2011-7:28am—GauravAgnihotri(notverified) SplitACairswingflapnotreplace&defectiveflapwithLG TotalirresponsiblebehaviorofLG.PurchasedsplitACon24thApril11butafterfewdaysmyAcAirswingflapstoppedworking.Icalltoserviceengineer,hevisittomyhome&broughtflapwithhimselftahtdefectiveairswingflap.Buttilldatei.e12thJuly11newpartsnotrecieved&fittedinmyAC.NumberoftimescontactedtotheAreacustomerofficer(Ph.No.-07566660842),Indoreisnotrecieveingmyphonefromlast2daysandonno.18001809999,everytimeresponsegettingis--"willbedonewithinnext24hrs"&customercarenotgivinganycomplaintnumber.WillLGfixtheresponsibilityandgettheACrepairimmediatelyotherwiseIwillgotoconsumerforumwithin4days&highlightonpopularnewschannels. Regards, GauravAgnihotri 08889345866 reply Mon,11/07/2011-6:59pm—A.GANDHAMADHAVAREDDY(notverified) LGMOBILECOVER DEARSIR IPURCHASEDLGGX300MODELMOBILEFORRs.5300/-BUTIAMNOTGETTINGRIGHTCOVERFORTHISMODEL.KINDLYHELPUSWHEREITISAVAILABLE. THANKINGYOU A.G.MADHAVAREDDY CELLNO:9441555508 :8978299617 reply Mon,11/07/2011-6:51pm—A.GANDHAMADHAVAREDDY(notverified) mobilepouch(cover) Dearsir wepurchasedLGGX300mobileRs5300,butforthismobilewearenotgettingrightmobilepouch(cover)inchittoordist.Andhrapradesh.withoutcoverwheneveritfollen(drop)frommyhandsscreenisdamaged&appearsscraches.Ithurtingmyheartkindlyhelpus. thankingyou A.G.MADHAVAREDDY MOB:9441555508, :8978299617 reply «first ‹previous 1 2 3 next› last» SeeMobileWebsiteVersion IndiaCustomerCare(©).Allrightsreserved.|Sitemap|TermsofUse|PrivacyPolicy|Aboutus QuickView